What happens if I lose my flyers?

Report the issue immediately in the app. A replacement may be sent or the job may be reassigned depending on the situation.

Do you offer distribution to PO Boxes?

No, we do not distribute to PO Boxes as our service focuses on direct, physical addresses. Our goal is to reach individuals and businesses at their physical locations to maximize engagement and response rates. If you have specific targeting needs, please discuss them with us, and we will work to find the best solution.

How do customs duties and taxes work for international shipments

Customs duties and taxes are determined by the destination country and are the responsibility of the recipient. We assist with customs documentation to ensure compliance and smooth processing.

Do you provide distribution reports?

Yes, we provide detailed distribution reports that include GPS tracking data, maps of the distribution area, and confirmation of completed deliveries. These reports offer full transparency and allow you to verify that your flyers were distributed as planned. The reports can also include insights on distribution effectiveness and reach.

How do I contact customer service if I have issues or questions?

You can contact our customer service team via phone, email, or through our website contact form. Our team is here to assist you with any questions, concerns, or issues you may have. We strive to provide prompt and helpful support to ensure your satisfaction and the success of your flyer distribution campaign.

Do you offer bulk discounts for large orders?

Yes, we offer competitive pricing and bulk discounts for large orders. The more flyers you distribute, the more cost-effective your campaign becomes. Contact us to discuss your specific needs and receive a customized quote that includes bulk pricing options.

What are your packaging guidelines for hazardous materials

Shipping hazardous materials requires compliance with specific regulations and packaging guidelines. Contact our customer service team for detailed instructions on how to prepare and ship hazardous materials safely.

How do I report a completed job?

Once the final flyer is delivered, you mark the job as complete in the app and submit required proof of delivery.

Can I ship perishable items

Yes, we offer services for shipping perishable items with special handling and expedited delivery options to ensure they arrive in good condition. Please contact us for specific guidelines on packaging and shipping perishable goods.

Flyertap is a platform that connects businesses with local flyer distributors for efficient and trackable flyer marketing.

How do I file a claim for a lost or damaged package

To file a claim, contact our customer service team with your tracking number and details of the issue. We will guide you through the claims process and work to resolve it promptly.

Do you offer freight services for large shipments

Yes, we offer freight services for large and heavy shipments. Our freight options include LTL (less-than-truckload) and FTL (full-truckload) services, as well as specialized handling for oversized items. Contact us for more information and a freight quote.

Do you offer package insurance

Yes, we offer optional insurance coverage for your packages. This provides peace of mind knowing that your shipment is protected against loss or damage. Please inquire about insurance options when scheduling your shipment.

Do you offer design services for flyers?

Yes, we have a team of experienced graphic designers who can create eye-catching and effective flyer designs for your campaign. Our designers will work with you to understand your brand, message, and goals, ensuring that the final design is both visually appealing and strategically effective.

What should I do if I receive a package that is not mine

If you receive a package that is not addressed to you, contact our customer service team immediately. We will arrange for the correct delivery and retrieve the misdelivered package.

Do I need permission to distribute flyers?

In most areas, it is crucial to seek permission from the local government before distributing flyers. It is recommended to consult with the local authorities to learn about the laws and regulations regarding flyer distribution. Moreover, in certain locations, door-to-door flyer distribution may only be allowed during specific days or hours of the week.

Is putting flyers in mailboxes a federal offense?

It is against the law to tamper with mailboxes. This includes placing non-postage stamped mailers (flyers) inside mailboxes or hanging them on the outside is not permitted and can lead to a substantial fine for each offense. It is even possible that this could result in a federal investigation, as mailbox tampering is considered a federal crime.

Is there a minimum age to become a distributor?

Yes, you must be at least 18 years old to join Flyertap as a distributor.

Can you handle last-minute flyer distribution requests?

We try to accommodate last-minute requests whenever possible, but it is always best to schedule in advance for optimal planning and execution. If you have an urgent distribution need, please contact us as soon as possible, and we will do our best to meet your requirements and timeline.

How can I ensure my package is delivered by a specific time

We offer timed delivery services to ensure your package arrives by a specific time. This service is ideal for urgent or time-sensitive shipments. Please specify your delivery time requirements when booking your shipment.

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Expert Offline Marketing Lake Panasoffkee, FL

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