Can I schedule a courier service for an event or trade show

Yes, we offer courier services for events, trade shows, and exhibitions. We can handle the logistics of transporting materials to and from the event venue, ensuring timely and secure delivery.

What is the maximum weight and size for a package

The maximum weight and size limits vary depending on the service selected and destination. Generally, we can accommodate packages up to 70 kg (154 lbs) and dimensions up to 274 cm (108 inches) in combined length and girth. For larger shipments, please contact us for freight options.

What areas do you cover for flyer distribution?

We cover a wide range of areas, including urban, suburban, and rural locations across multiple cities and regions. We tailor our services to meet your specific needs and can provide distribution in targeted neighborhoods, business districts, and residential areas. Visit our locations page for available distribution areas.

How do I report property damage?

Take photos immediately and report it through the in-app incident form. Do not attempt repairs yourself.

How do I contact customer service if I have issues or questions?

You can contact our customer service team via phone, email, or through our website contact form. Our team is here to assist you with any questions, concerns, or issues you may have. We strive to provide prompt and helpful support to ensure your satisfaction and the success of your flyer distribution campaign.

What happens if some flyers are not distributed?

We provide detailed reports to ensure all flyers are distributed as planned. If any issues arise that prevent complete distribution, we will address them promptly and take corrective actions. This may include re-distribution or other measures to ensure your campaign reaches the intended audience. Our goal is to achieve full coverage and satisfaction.

Can I reschedule a flyer drop?

Yes. You can request a reschedule in the app up to 12 hours before the drop time. Approval depends on availability.

How do I get assigned to a flyer distribution gig?

Gigs are assigned based on your location, availability, and past performance. Youll receive a notification in the app when a new gig is available.

Do I need permission to distribute flyers?

In most areas, it is crucial to seek permission from the local government before distributing flyers. It is recommended to consult with the local authorities to learn about the laws and regulations regarding flyer distribution. Moreover, in certain locations, door-to-door flyer distribution may only be allowed during specific days or hours of the week.

Can I take breaks during a flyer distribution?

Yes, but time away should not exceed 30 minutes without notifying support. Longer breaks may affect verification.

Can I ship gifts and personal items

Yes, you can ship gifts and personal items using our courier service. Ensure that items are properly packaged and comply with shipping regulations. For international shipments, be aware of customs requirements and potential duties or taxes.

Do you offer door-to-door distribution?

Yes, we offer door-to-door distribution to ensure your flyers reach their intended audience directly. Door-to-door distribution is highly effective for residential areas, allowing your flyers to be placed directly at the recipients home. This method increases the likelihood that your message will be seen and acted upon.

Can I distribute in apartment complexes?

Only if the instructions specifically permit access. Never enter restricted or locked buildings.

What happens if I miss a drop or have an issue?

Its important to communicate through the app. If something goes wrong, report it immediately to avoid penalties and ensure support can assist you.

What if the recipient is not available at the time of delivery

If the recipient is not available, our courier will leave a delivery notice with instructions for rescheduling or picking up the package at a local depot. You can also request a specific delivery time or arrange for delivery to a secure location, such as a neighbor or a designated drop-off point.

Do you offer custom flyer shapes?

Yes, we can create custom-shaped flyers to help your campaign stand out. Unique shapes can attract more attention and make your flyers more memorable. Our design and printing teams can work with you to develop a custom shape that complements your brand and message.

What if someone complains during my route?

Stay calm and respectful. Report the issue in-app and discontinue distribution in that area until support responds.

How do you handle remote area deliveries

We deliver to remote areas through our extensive network of couriers and partners. Delivery times to remote locations may be longer, and additional fees may apply. Contact us for specific details on remote area deliveries.

How can I update the delivery address after the package has been shipped

If you need to update the delivery address, contact our customer service team as soon as possible. We will make every effort to reroute the package, although additional fees may apply depending on the service and delivery status.

How do I update my delivery address for flyers?

Go to your profile in the app and edit your address. Make sure its accurate to avoid delays.

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Expert Offline Marketing Gretna, FL

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