How do I contact customer service if I have issues or questions?

You can contact our customer service team via phone, email, or through our website contact form. Our team is here to assist you with any questions, concerns, or issues you may have. We strive to provide prompt and helpful support to ensure your satisfaction and the success of your flyer distribution campaign.

What is the cost of your courier services

The cost of our courier services varies based on factors such as the size and weight of the package, the delivery distance, and the speed of service required. For an accurate quote, you can use our online calculator or contact our customer service team.

Is it cheaper to print your own flyers?

If you are considering printing flyers, it may seem more cost-effective to do it yourself if you have a high-quality printer and paper. However, in most cases, it is more affordable to have them printed professionally. Printing companies that specialize in flyers are often able to offer discounts on bulk printing, resulting in lower costs. Additionally, they typically have faster turnaround times and produce higher quality prints.

What is the best way to distribute flyers?

Some of the most commonly used methods for distributing flyers include hanging them in public or community areas, handing them out directly to people, or leaving a stack of flyers in a busy location.

How do I pay for courier services

We accept various payment methods, including credit cards, debit cards, PayPal, and corporate accounts. Payment can be made online, through our app, or at the time of pickup.

How do customs duties and taxes work for international shipments

Customs duties and taxes are determined by the destination country and are the responsibility of the recipient. We assist with customs documentation to ensure compliance and smooth processing.

Is it OK to put flyers in peoples mailboxes?

It is unlawful to place flyers in mailboxes and newspaper boxes without paying for postage and sending them through USPS. Moreover, some areas have regulations against door-to-door solicitation, which means that you cannot distribute your flyers by going door-to-door.

How can I distribute my flyers fast?

There are several popular methods for distributing flyers: Hanging them in public or community areas. Handing them directly to people. Placing a stack of flyers in a high-traffic area. Delivering them door-to-door or car-to-car.

What measures do you take to ensure timely delivery

We use advanced logistics planning, real-time tracking, and a reliable network of couriers to ensure timely delivery. Our commitment to punctuality is backed by our efficient processes and experienced team.

Can I pause a gig after I’ve started?

Yes, but you must notify the support team or pause via the app with a reason. Repeated interruptions may impact your rating.

Is there a Flyertap referral program?

Yes! You can refer other distributors and earn a bonus when they complete their first verified drop.

Do you offer printing services for flyers?

Yes, we offer high-quality printing services in various sizes and finishes. Our printing services ensure that your flyers are vibrant, durable, and professionally produced. We use top-quality paper and ink to create flyers that effectively convey your message and catch the eye of your audience.

How long does the flyer distribution process take?

The timeline for flyer distribution depends on the size and scope of your campaign. For smaller campaigns, distribution can often be completed within a few days. Larger or more complex campaigns may take a week or longer. We will provide a detailed timeline based on your specific needs and ensure that your flyers are distributed efficiently and on schedule.

How do I schedule a courier pickup

Scheduling a courier pickup is easy. You can do it online through our website, via our mobile app, or by calling our customer service. Simply provide the pickup location, time, and package details, and well take care of the rest.

How can I update the delivery address after the package has been shipped

If you need to update the delivery address, contact our customer service team as soon as possible. We will make every effort to reroute the package, although additional fees may apply depending on the service and delivery status.

How do I report property damage?

Take photos immediately and report it through the in-app incident form. Do not attempt repairs yourself.

What do I do with damaged flyers?

Take photos and notify support. You may receive a partial credit or be sent replacements depending on severity.

Are there any penalties for incomplete jobs?

Yes, if you abandon a gig or dont meet the verification requirements, you may receive a lower rating or be suspended from future gigs.

Can I distribute in apartment complexes?

Only if the instructions specifically permit access. Never enter restricted or locked buildings.

What is your policy on flyer returns?

We do not return undelivered flyers, but we ensure maximum distribution coverage through detailed planning and execution. If any issues arise that prevent full distribution, we will take corrective actions to address them. Our goal is to achieve complete distribution and provide full value for your campaign investment.

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Expert Offline Marketing North Charleston, SC

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