Do you offer door-to-door distribution?

Yes, we offer door-to-door distribution to ensure your flyers reach their intended audience directly. Door-to-door distribution is highly effective for residential areas, allowing your flyers to be placed directly at the recipients home. This method increases the likelihood that your message will be seen and acted upon.

How do I report property damage?

Take photos immediately and report it through the in-app incident form. Do not attempt repairs yourself.

How do I report a completed job?

Once the final flyer is delivered, you mark the job as complete in the app and submit required proof of delivery.

Do you offer discounts for non-profit organizations and charities

Yes, we offer special rates and discounts for non-profit organizations and charities. Contact our sales team to discuss your needs and find out how we can support your mission with our courier services.

Can I bring pets during my shift?

No. To avoid complaints and ensure professionalism, pets are not allowed during flyer distribution.

What do I do with damaged flyers?

Take photos and notify support. You may receive a partial credit or be sent replacements depending on severity.

How do I leave a review for the campaign?

After the job, you can leave a review or feedback for the client inside the app, which helps improve the platform.

Are there any penalties for incomplete jobs?

Yes, if you abandon a gig or dont meet the verification requirements, you may receive a lower rating or be suspended from future gigs.

How do customs duties and taxes work for international shipments

Customs duties and taxes are determined by the destination country and are the responsibility of the recipient. We assist with customs documentation to ensure compliance and smooth processing.

How are flyer bundles organized?

Flyers are pre-counted and bundled in manageable stacks. Do not split bundles unless instructed.

Can I ship perishable items

Yes, we offer services for shipping perishable items with special handling and expedited delivery options to ensure they arrive in good condition. Please contact us for specific guidelines on packaging and shipping perishable goods.

Can you distribute flyers inside apartment buildings?

Yes, we have experience distributing flyers in both single-family homes and apartment buildings. For apartment buildings, we can distribute flyers to individual units or common areas, depending on access permissions and regulations. We ensure that your flyers are delivered effectively to maximize reach within multi-unit residences.

Will I always receive the same number of flyers?

Quantities vary by gig and area size. Youll be told how many to expect before accepting the gig.

How can I update the delivery address after the package has been shipped

If you need to update the delivery address, contact our customer service team as soon as possible. We will make every effort to reroute the package, although additional fees may apply depending on the service and delivery status.

Can I deliver to commercial areas?

Only if the campaign includes business districts. Some clients target residential only.

Do you offer environmentally friendly printing options?

Yes, we offer eco-friendly printing options using recycled paper and soy-based inks. We are committed to sustainability and can provide environmentally conscious printing solutions that reduce your campaigns impact on the environment. Let us know if you prefer eco-friendly options, and we will tailor our services to meet your needs.

Can you help with the design and layout of my flyer?

Yes, our experienced design team can assist with the design and layout of your flyer to ensure it is visually appealing and effective. We will work with you to understand your brand, message, and goals, and create a design that meets your needs. Our designers can provide guidance on best practices for flyer design, including typography, imagery, and layout.

How long does delivery take

Delivery times vary based on the service selected. We offer express, same-day, next-day, and standard delivery options. International shipments may take longer due to customs processing. Please check our delivery time estimates for specific details.

Do you offer printing services for flyers?

Yes, we offer high-quality printing services in various sizes and finishes. Our printing services ensure that your flyers are vibrant, durable, and professionally produced. We use top-quality paper and ink to create flyers that effectively convey your message and catch the eye of your audience.

How do you handle remote area deliveries

We deliver to remote areas through our extensive network of couriers and partners. Delivery times to remote locations may be longer, and additional fees may apply. Contact us for specific details on remote area deliveries.

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