How can I update the delivery address after the package has been shipped

If you need to update the delivery address, contact our customer service team as soon as possible. We will make every effort to reroute the package, although additional fees may apply depending on the service and delivery status.

Can you print the flyers for me?

Yes, Flyertap provides complete flyer distribution services, including design, printing, campaign planning, and targeted delivery.

Do you provide packaging materials

Yes, we offer a range of packaging materials, including boxes, envelopes, bubble wrap, and packing tape. You can purchase these materials from us or request them when scheduling a pickup.

What do I do with damaged flyers?

Take photos and notify support. You may receive a partial credit or be sent replacements depending on severity.

Can I pause a gig after I’ve started?

Yes, but you must notify the support team or pause via the app with a reason. Repeated interruptions may impact your rating.

How many flyers should I distribute?

To determine the quantity of leaflets to distribute based on your goal of acquiring new customers, use a conservative conversion rate of 1 in 1,000. For instance, if your target is to gain 30 new clients, you can use basic math to calculate that 30,000 leaflets should be distributed.

Do you offer printing services for flyers?

Yes, we offer high-quality printing services in various sizes and finishes. Our printing services ensure that your flyers are vibrant, durable, and professionally produced. We use top-quality paper and ink to create flyers that effectively convey your message and catch the eye of your audience.

How can I measure the success of my flyer distribution campaign?

Success can be measured through various methods, including tracking codes, special offers, customer surveys, and increased foot traffic or sales. By including unique discount codes or QR codes on your flyers, you can track responses and measure the effectiveness of your campaign. Additionally, customer feedback and sales data can provide insights into how well your flyers performed.

How do I leave a review for the campaign?

After the job, you can leave a review or feedback for the client inside the app, which helps improve the platform.

What if it rains or the weather is bad?

Flyertap allows for weather delays. You can request a reschedule or wait for further instructions from campaign managers.

What types of items can I send via your courier service

We handle a wide variety of items, including documents, parcels, packages, and even large freight shipments. However, certain hazardous materials and prohibited items cannot be shipped. Please refer to our guidelines or contact us for specific restrictions.

Do you offer environmentally friendly printing options?

Yes, we offer eco-friendly printing options using recycled paper and soy-based inks. We are committed to sustainability and can provide environmentally conscious printing solutions that reduce your campaigns impact on the environment. Let us know if you prefer eco-friendly options, and we will tailor our services to meet your needs.

Are there any penalties for incomplete jobs?

Yes, if you abandon a gig or dont meet the verification requirements, you may receive a lower rating or be suspended from future gigs.

Are there multilingual flyer gigs?

Yes. Some clients request bilingual or multilingual campaigns. These will be labeled in the gig details.

Can you distribute flyers on weekends?

Yes, we offer flyer distribution services seven days a week, including weekends. Distributing flyers on weekends can be particularly effective for reaching residential areas when more people are likely to be home. We can work with you to schedule your distribution for the days that will maximize your campaigns impact.

Can I reject a gig after accepting it?

Yes, but it should be done at least 24 hours before the start time. Frequent cancellations may affect your profile.

Is leaving a flyer soliciting?

Placing flyers on a door without engaging in conversation is typically known as canvassing, which is generally legal because it does not involve directly selling a product or service.

How do I schedule a courier pickup

Scheduling a courier pickup is easy. You can do it online through our website, via our mobile app, or by calling our customer service. Simply provide the pickup location, time, and package details, and well take care of the rest.

Do you help with integration to my CRM?

Yes, we will work with your team to enable data transfer integrations to your CRM.

Do you offer freight services for large shipments

Yes, we offer freight services for large and heavy shipments. Our freight options include LTL (less-than-truckload) and FTL (full-truckload) services, as well as specialized handling for oversized items. Contact us for more information and a freight quote.

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