How do I file a claim for a lost or damaged package

To file a claim, contact our customer service team with your tracking number and details of the issue. We will guide you through the claims process and work to resolve it promptly.

How do I update my delivery address for flyers?

Go to your profile in the app and edit your address. Make sure its accurate to avoid delays.

Can I ship perishable items

Yes, we offer services for shipping perishable items with special handling and expedited delivery options to ensure they arrive in good condition. Please contact us for specific guidelines on packaging and shipping perishable goods.

Is flyer distribution still effective?

Is distributing flyers still an effective marketing strategy? The answer is a resounding yes! A carefully planned flyer distribution campaign can be a highly successful approach to marketing, particularly when combined with other marketing techniques.

How do I get assigned to a flyer distribution gig?

Gigs are assigned based on your location, availability, and past performance. Youll receive a notification in the app when a new gig is available.

Can I cancel or reschedule a pickup

Yes, you can cancel or reschedule a pickup by contacting our customer service team. Please provide as much notice as possible to avoid any cancellation fees.

What is the maximum weight and size for a package

The maximum weight and size limits vary depending on the service selected and destination. Generally, we can accommodate packages up to 70 kg (154 lbs) and dimensions up to 274 cm (108 inches) in combined length and girth. For larger shipments, please contact us for freight options.

How can I update the delivery address after the package has been shipped

If you need to update the delivery address, contact our customer service team as soon as possible. We will make every effort to reroute the package, although additional fees may apply depending on the service and delivery status.

Do you offer bulk shipping discounts

Yes, we offer discounts for bulk shipments and regular business customers. Contact our sales team to discuss your shipping needs and receive a customized quote.

Can I target specific demographics with my flyer distribution?

Yes, we can help you target specific demographics to maximize the effectiveness of your flyer distribution campaign. By using demographic data such as age, income, household size, and interests, we can tailor your distribution to reach your ideal audience. This ensures that your message gets in front of the people most likely to respond.

Can I schedule a courier service for an event or trade show

Yes, we offer courier services for events, trade shows, and exhibitions. We can handle the logistics of transporting materials to and from the event venue, ensuring timely and secure delivery.

How do I track my flyer drops?

Flyertap uses GPS tracking. Youll use the app to check in, log drops, and upload photos as proof of delivery.

Can I reuse leftover flyers?

No. Leftover flyers must be reported and discarded or returned according to instructions. Unauthorized use is prohibited.

Do you offer environmentally friendly printing options?

Yes, we offer eco-friendly printing options using recycled paper and soy-based inks. We are committed to sustainability and can provide environmentally conscious printing solutions that reduce your campaigns impact on the environment. Let us know if you prefer eco-friendly options, and we will tailor our services to meet your needs.

How do I know how many flyers to distribute?

Our team can help you determine the optimal number of flyers to distribute based on your campaign goals, target audience, and geographic area. Factors to consider include the density of the target area, the desired reach, and your budget. We will provide recommendations to ensure your campaign is cost-effective and impactful.

How long does a typical flyer drop take?

Depending on the quantity and area, flyer drops can range from 1 to 4 hours. The estimate is always provided before you accept a gig.

Can I send fragile items

Yes, we handle fragile items with care. Please ensure that fragile items are properly packaged with sufficient cushioning and marked as fragile. Our couriers are trained to handle such packages with extra care.

What happens if I miss a drop or have an issue?

Its important to communicate through the app. If something goes wrong, report it immediately to avoid penalties and ensure support can assist you.

What is the role of a flyer distributor?

As part of your responsibilities, you will be tasked with promoting the company during public events, keeping track of the number of flyers distributed in specific locations, and providing relevant information about the content of the flyers. Additionally, you will assist in organizing advertising events.

What if someone complains during my route?

Stay calm and respectful. Report the issue in-app and discontinue distribution in that area until support responds.

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