What happens if my package is lost or damaged

In the rare event that a package is lost or damaged, we offer insurance options to cover the value of your shipment. Our customer service team will assist you in filing a claim and resolving the issue as quickly as possible.

Can I choose specific neighborhoods for flyer distribution?

Yes, you can specify neighborhoods or areas for targeted distribution. We can help you identify the best locations based on your target audience and campaign objectives. By focusing on specific neighborhoods, you can ensure that your message reaches the most relevant recipients, maximizing your return on investment.

Are there multilingual flyer gigs?

Yes. Some clients request bilingual or multilingual campaigns. These will be labeled in the gig details.

Do you offer international shipping

Yes, we offer international shipping to many countries around the world. Our international services include customs clearance and tracking to ensure smooth and timely delivery.

Can I ship items internationally with customs restrictions

Yes, but it is important to comply with the customs regulations of the destination country. We can assist with customs documentation and ensure that your shipment meets all legal requirements. Certain items may be restricted or prohibited in some countries, so please check with us before shipping.

Do you offer freight services for large shipments

Yes, we offer freight services for large and heavy shipments. Our freight options include LTL (less-than-truckload) and FTL (full-truckload) services, as well as specialized handling for oversized items. Contact us for more information and a freight quote.

How long does the flyer distribution process take?

The timeline for flyer distribution depends on the size and scope of your campaign. For smaller campaigns, distribution can often be completed within a few days. Larger or more complex campaigns may take a week or longer. We will provide a detailed timeline based on your specific needs and ensure that your flyers are distributed efficiently and on schedule.

Do I need to check in before starting?

Yes. All distributors must check in via the app to initiate GPS tracking and start the timer.

Can you distribute flyers inside apartment buildings?

Yes, we have experience distributing flyers in both single-family homes and apartment buildings. For apartment buildings, we can distribute flyers to individual units or common areas, depending on access permissions and regulations. We ensure that your flyers are delivered effectively to maximize reach within multi-unit residences.

What is the maximum weight and size for a package

The maximum weight and size limits vary depending on the service selected and destination. Generally, we can accommodate packages up to 70 kg (154 lbs) and dimensions up to 274 cm (108 inches) in combined length and girth. For larger shipments, please contact us for freight options.

Do you help with integration to my CRM?

Yes, we will work with your team to enable data transfer integrations to your CRM.

How do you handle customs clearance for international shipments

Our team assists with customs clearance by preparing the necessary documentation and ensuring compliance with international shipping regulations. We work closely with customs authorities to expedite the clearance process and minimize delays.

Can I deliver flyers with a friend?

Yes, but each person must be signed up individually and complete tracking for their assigned portion.

Is there a limit to how many gigs I can do?

There is no hard cap, but daily gig limits may apply based on your rating and recent activity.

Do flyers still work in 2024?

Flyers can be a highly cost-effective and efficient form of advertising if utilized properly. Despite newer alternatives, businesses can still benefit from using flyers. There are several reasons for this, including the fact that flyers are relatively inexpensive.

Can I send fragile items

Yes, we handle fragile items with care. Please ensure that fragile items are properly packaged with sufficient cushioning and marked as fragile. Our couriers are trained to handle such packages with extra care.

What measures do you take to ensure timely delivery

We use advanced logistics planning, real-time tracking, and a reliable network of couriers to ensure timely delivery. Our commitment to punctuality is backed by our efficient processes and experienced team.

How do I schedule a courier pickup

Scheduling a courier pickup is easy. You can do it online through our website, via our mobile app, or by calling our customer service. Simply provide the pickup location, time, and package details, and well take care of the rest.

What is handing out flyers called?

What do you call the act of distributing flyers? The common term used in the industry is flyering. Companies that promote events or establishments usually hire flyer distributors to distribute flyers to the public as part of their marketing strategy.

Can I ship gifts and personal items

Yes, you can ship gifts and personal items using our courier service. Ensure that items are properly packaged and comply with shipping regulations. For international shipments, be aware of customs requirements and potential duties or taxes.

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