How do I contact customer service if I have issues or questions?

You can contact our customer service team via phone, email, or through our website contact form. Our team is here to assist you with any questions, concerns, or issues you may have. We strive to provide prompt and helpful support to ensure your satisfaction and the success of your flyer distribution campaign.

Can you print the flyers for me?

Yes, Flyertap provides complete flyer distribution services, including design, printing, campaign planning, and targeted delivery.

What is the difference between express and standard shipping

Express shipping offers faster delivery times for urgent shipments, typically within the same day or next day, depending on the destination. Standard shipping provides more economical rates with longer delivery times, usually within 2-5 business days. Choose the service that best meets your needs and budget.

Can I include coupons or special offers on my flyers?

Yes, including coupons or special offers on your flyers can significantly increase their effectiveness. Coupons provide a tangible incentive for recipients to visit your business or make a purchase. We can help you design flyers that feature compelling offers and trackable codes to measure the response rate.

Do you provide packaging materials

Yes, we offer a range of packaging materials, including boxes, envelopes, bubble wrap, and packing tape. You can purchase these materials from us or request them when scheduling a pickup.

Do you offer printing services for flyers?

Yes, we offer high-quality printing services in various sizes and finishes. Our printing services ensure that your flyers are vibrant, durable, and professionally produced. We use top-quality paper and ink to create flyers that effectively convey your message and catch the eye of your audience.

What is the cost of your courier services

The cost of our courier services varies based on factors such as the size and weight of the package, the delivery distance, and the speed of service required. For an accurate quote, you can use our online calculator or contact our customer service team.

Can you handle large volume flyer distributions?

Absolutely. We have the capacity and resources to manage both small and large volume flyer distributions. Whether you need to distribute thousands or tens of thousands of flyers, our team is equipped to handle your campaign with efficiency and precision.

How long does the flyer distribution process take?

The timeline for flyer distribution depends on the size and scope of your campaign. For smaller campaigns, distribution can often be completed within a few days. Larger or more complex campaigns may take a week or longer. We will provide a detailed timeline based on your specific needs and ensure that your flyers are distributed efficiently and on schedule.

What areas do you cover for flyer distribution?

We cover a wide range of areas, including urban, suburban, and rural locations across multiple cities and regions. We tailor our services to meet your specific needs and can provide distribution in targeted neighborhoods, business districts, and residential areas. Visit our locations page for available distribution areas.

How much does it cost to mail 1,000 flyers?

The total cost of mailing 1,000 flyers depends on several factors, including printing expenses, postage fees, and mailing list costs. When these factors are combined and calculated, the total cost for mailing 1,000 flyers can vary between 400 and 2,000, or even more.

What should I do if I receive a package that is not mine

If you receive a package that is not addressed to you, contact our customer service team immediately. We will arrange for the correct delivery and retrieve the misdelivered package.

Can you distribute flyers during special events or holidays?

Yes, distributing flyers during special events or holidays can be highly effective, and we can accommodate such requests. Special events and holidays often see increased foot traffic and engagement, making them ideal times for flyer distribution. Contact us to schedule your distribution around these key dates and maximize your campaigns impact.

What is the maximum weight and size for a package

The maximum weight and size limits vary depending on the service selected and destination. Generally, we can accommodate packages up to 70 kg (154 lbs) and dimensions up to 274 cm (108 inches) in combined length and girth. For larger shipments, please contact us for freight options.

Is it cheaper to print your own flyers?

If you are considering printing flyers, it may seem more cost-effective to do it yourself if you have a high-quality printer and paper. However, in most cases, it is more affordable to have them printed professionally. Printing companies that specialize in flyers are often able to offer discounts on bulk printing, resulting in lower costs. Additionally, they typically have faster turnaround times and produce higher quality prints.

How many Flyers can you deliver per hour?

Our distributors deliver around 800-1000 leaflets per session, which is a manageable amount that makes each delivery trip productive without being too physically taxing.

Will you send a report after the completion of the job?

We are happy to inform you that we will provide you with a comprehensive report that includes all the necessary details about the specific metrics that can help you track your Return on Advertising Spend (ROAS).

How do I file a claim for a lost or damaged package

To file a claim, contact our customer service team with your tracking number and details of the issue. We will guide you through the claims process and work to resolve it promptly.

Can I ship gifts and personal items

Yes, you can ship gifts and personal items using our courier service. Ensure that items are properly packaged and comply with shipping regulations. For international shipments, be aware of customs requirements and potential duties or taxes.

Is it illegal to post flyers around town?

Generally, the freedom of speech allows you to post flyers in public parks, on community bulletin boards, and utility poles among other public properties. Additionally, you can also distribute flyers directly to people on the sidewalk as long as you do not obstruct their paths or harass them.

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