Can I cancel or reschedule a pickup

Yes, you can cancel or reschedule a pickup by contacting our customer service team. Please provide as much notice as possible to avoid any cancellation fees.

How are performance issues reviewed?

Flyertap reviews GPS data, photo logs, and client feedback to evaluate disputed or incomplete drops.

How do I handle returns and reverse logistics

We offer return shipping services and reverse logistics solutions to manage your returns efficiently. You can schedule return pickups and track the return process through our system. Contact us to set up a return management solution tailored to your needs.

How do I update my delivery address for flyers?

Go to your profile in the app and edit your address. Make sure its accurate to avoid delays.

Can I schedule regular pickups for my business

Absolutely. We offer scheduled pickup services for businesses that require regular courier services. This can be set up on a daily, weekly, or monthly basis to meet your specific needs.

Do I need a background check?

In most cases, no. However, some high-value or sensitive campaigns may require a basic background check.

What should I do if my package is delayed

If your package is delayed, please check the tracking information for updates. If further assistance is needed, contact our customer service team, and we will investigate the issue and provide a resolution.

Can you handle large volume flyer distributions?

Absolutely. We have the capacity and resources to manage both small and large volume flyer distributions. Whether you need to distribute thousands or tens of thousands of flyers, our team is equipped to handle your campaign with efficiency and precision.

Can you hang flyers on telephone poles?

It is illegal to put flyers on telephone poles. When linemen begin their ascent up utility poles, they are faced with numerous safety concerns. Between the high voltage electricity overhead and the unforgiving ground below, their work environment is truly hazardous. To add to their challenges, they also have to deal with illegally posted signs and flyers that further complicate their already demanding job.

Do you offer international shipping

Yes, we offer international shipping to many countries around the world. Our international services include customs clearance and tracking to ensure smooth and timely delivery.

Can I take breaks during a flyer distribution?

Yes, but time away should not exceed 30 minutes without notifying support. Longer breaks may affect verification.

What is the best time of year to distribute flyers?

The best time to distribute flyers depends on your business and target audience. Holidays, special events, and seasonal promotions are often effective times for flyer distribution. For example, retail businesses may benefit from distributing flyers before major shopping seasons, while event organizers might distribute flyers leading up to the event date. We can help you determine the optimal timing for your campaign.

Will I be notified when flyers are shipped?

Yes. Youll receive a tracking link via email or in-app notification when your flyer package is shipped.

What happens if I lose my flyers?

Report the issue immediately in the app. A replacement may be sent or the job may be reassigned depending on the situation.

Is it OK to put flyers in peoples mailboxes?

It is unlawful to place flyers in mailboxes and newspaper boxes without paying for postage and sending them through USPS. Moreover, some areas have regulations against door-to-door solicitation, which means that you cannot distribute your flyers by going door-to-door.

How can I update the delivery address after the package has been shipped

If you need to update the delivery address, contact our customer service team as soon as possible. We will make every effort to reroute the package, although additional fees may apply depending on the service and delivery status.

What happens if some flyers are not distributed?

We provide detailed reports to ensure all flyers are distributed as planned. If any issues arise that prevent complete distribution, we will address them promptly and take corrective actions. This may include re-distribution or other measures to ensure your campaign reaches the intended audience. Our goal is to achieve full coverage and satisfaction.

Do you provide distribution reports?

Yes, we provide detailed distribution reports that include GPS tracking data, maps of the distribution area, and confirmation of completed deliveries. These reports offer full transparency and allow you to verify that your flyers were distributed as planned. The reports can also include insights on distribution effectiveness and reach.

How do I schedule a courier pickup

Scheduling a courier pickup is easy. You can do it online through our website, via our mobile app, or by calling our customer service. Simply provide the pickup location, time, and package details, and well take care of the rest.

How do I get started with a flyer distribution campaign?

To get started, contact us to discuss your campaign goals, target audience, and distribution area. We will guide you through the process, from designing and printing your flyers to planning and executing the distribution. Our team will provide a customized plan and quote based on your specific needs.

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Expert Offline Marketing Hopkins, MO

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