How do I file a claim for a lost or damaged package

To file a claim, contact our customer service team with your tracking number and details of the issue. We will guide you through the claims process and work to resolve it promptly.

Can I ship gifts and personal items

Yes, you can ship gifts and personal items using our courier service. Ensure that items are properly packaged and comply with shipping regulations. For international shipments, be aware of customs requirements and potential duties or taxes.

Can I cancel or reschedule a pickup

Yes, you can cancel or reschedule a pickup by contacting our customer service team. Please provide as much notice as possible to avoid any cancellation fees.

Can I ship perishable items

Yes, we offer services for shipping perishable items with special handling and expedited delivery options to ensure they arrive in good condition. Please contact us for specific guidelines on packaging and shipping perishable goods.

How can I measure the success of my flyer distribution campaign?

Success can be measured through various methods, including tracking codes, special offers, customer surveys, and increased foot traffic or sales. By including unique discount codes or QR codes on your flyers, you can track responses and measure the effectiveness of your campaign. Additionally, customer feedback and sales data can provide insights into how well your flyers performed.

Can I schedule regular pickups for my business

Absolutely. We offer scheduled pickup services for businesses that require regular courier services. This can be set up on a daily, weekly, or monthly basis to meet your specific needs.

Do you offer temperature-controlled shipping

Yes, we provide temperature-controlled shipping options for items that require specific temperature conditions. This service is ideal for pharmaceuticals, perishable foods, and other sensitive items. Contact us for more details on this service.

Do you offer services for legal documents and confidential materials

Yes, we specialize in the secure handling and delivery of legal documents and confidential materials. Our couriers are trained in the secure transportation of sensitive documents, and we offer tracking and signature confirmation for added security.

What are your packaging guidelines for hazardous materials

Shipping hazardous materials requires compliance with specific regulations and packaging guidelines. Contact our customer service team for detailed instructions on how to prepare and ship hazardous materials safely.

Do flyers still work in 2024?

Flyers can be a highly cost-effective and efficient form of advertising if utilized properly. Despite newer alternatives, businesses can still benefit from using flyers. There are several reasons for this, including the fact that flyers are relatively inexpensive.

What are your hours of operation

Our standard hours of operation are Monday to Friday, 8 AM to 6 PM. However, we also offer extended hours and weekend services for urgent deliveries. Please contact us to arrange a pickup or delivery outside of regular hours.

How can I ensure my flyers stand out?

To ensure your flyers stand out, focus on a professional design, a clear and compelling message, and high-quality printing. Use eye-catching colors, strong visuals, and a concise call-to-action. Our design team can help you create a flyer that grabs attention and effectively communicates your message. Additionally, consider unique flyer sizes or shapes to differentiate your flyers from others.

Do you offer discounts for non-profit organizations and charities

Yes, we offer special rates and discounts for non-profit organizations and charities. Contact our sales team to discuss your needs and find out how we can support your mission with our courier services.

What is the maximum weight and size for a package

The maximum weight and size limits vary depending on the service selected and destination. Generally, we can accommodate packages up to 70 kg (154 lbs) and dimensions up to 274 cm (108 inches) in combined length and girth. For larger shipments, please contact us for freight options.

How do I schedule a courier pickup

Scheduling a courier pickup is easy. You can do it online through our website, via our mobile app, or by calling our customer service. Simply provide the pickup location, time, and package details, and well take care of the rest.

How do you handle customs clearance for international shipments

Our team assists with customs clearance by preparing the necessary documentation and ensuring compliance with international shipping regulations. We work closely with customs authorities to expedite the clearance process and minimize delays.

What areas do you cover for courier services

We provide courier services locally, regionally, nationally, and internationally. Our extensive network ensures that we can deliver packages to virtually any destination. For specific coverage areas, please contact our customer service team.

What is the cost of your courier services

The cost of our courier services varies based on factors such as the size and weight of the package, the delivery distance, and the speed of service required. For an accurate quote, you can use our online calculator or contact our customer service team.

What if the recipient is not available at the time of delivery

If the recipient is not available, our courier will leave a delivery notice with instructions for rescheduling or picking up the package at a local depot. You can also request a specific delivery time or arrange for delivery to a secure location, such as a neighbor or a designated drop-off point.

How much does it cost to mail 1,000 flyers?

The total cost of mailing 1,000 flyers depends on several factors, including printing expenses, postage fees, and mailing list costs. When these factors are combined and calculated, the total cost for mailing 1,000 flyers can vary between 400 and 2,000, or even more.