How do I contact customer service if I have issues or questions?

You can contact our customer service team via phone, email, or through our website contact form. Our team is here to assist you with any questions, concerns, or issues you may have. We strive to provide prompt and helpful support to ensure your satisfaction and the success of your flyer distribution campaign.

Are there restrictions on where I can leave flyers?

Yes. Flyers must not be placed in mailboxes, inside gated buildings, or on vehicles unless otherwise specified.

How do customs duties and taxes work for international shipments

Customs duties and taxes are determined by the destination country and are the responsibility of the recipient. We assist with customs documentation to ensure compliance and smooth processing.

Do you offer distribution to PO Boxes?

No, we do not distribute to PO Boxes as our service focuses on direct, physical addresses. Our goal is to reach individuals and businesses at their physical locations to maximize engagement and response rates. If you have specific targeting needs, please discuss them with us, and we will work to find the best solution.

Is giving flyers a marketing strategy?

Marketing through flyers is a highly effective strategy that offers numerous benefits to businesses of all sizes and types. Flyers are a cost-effective promotional tool that can be prepared quickly and easily.

What happens if my package is lost or damaged

In the rare event that a package is lost or damaged, we offer insurance options to cover the value of your shipment. Our customer service team will assist you in filing a claim and resolving the issue as quickly as possible.

How do I sign up as a distributor?

You can sign up directly through the Flyertap mobile app or website. After submitting your profile, youll be notified when gigs in your area are available.

Do I need prior experience to join Flyertap?

No prior experience is required. Flyertap provides guidelines and resources to help new distributors succeed.

Can you print the flyers for me?

Yes, Flyertap provides complete flyer distribution services, including design, printing, campaign planning, and targeted delivery.

Are there multilingual flyer gigs?

Yes. Some clients request bilingual or multilingual campaigns. These will be labeled in the gig details.

What types of businesses benefit from flyer distribution?

Virtually any business can benefit from flyer distribution, including retail stores, restaurants, real estate agents, event organizers, fitness centers, healthcare providers, and more. Flyers are a versatile marketing tool that can effectively promote sales, grand openings, special events, and new product launches.

What is the best way to distribute flyers?

Some of the most commonly used methods for distributing flyers include hanging them in public or community areas, handing them out directly to people, or leaving a stack of flyers in a busy location.

Do I need to check in before starting?

Yes. All distributors must check in via the app to initiate GPS tracking and start the timer.

Can you distribute flyers during special events or holidays?

Yes, distributing flyers during special events or holidays can be highly effective, and we can accommodate such requests. Special events and holidays often see increased foot traffic and engagement, making them ideal times for flyer distribution. Contact us to schedule your distribution around these key dates and maximize your campaigns impact.

How do you ensure that all flyers are distributed?

We use a combination of GPS tracking, field supervision, and regular quality checks to ensure that all flyers are distributed as planned. Our GPS tracking system allows us to monitor the distribution process, and we provide detailed reports to confirm completion. Additionally, our field supervisors conduct random spot checks to verify that flyers are being delivered correctly.

How long does a typical flyer drop take?

Depending on the quantity and area, flyer drops can range from 1 to 4 hours. The estimate is always provided before you accept a gig.

Is there a limit to how many gigs I can do?

There is no hard cap, but daily gig limits may apply based on your rating and recent activity.

Can I work in multiple cities?

Yes, you can update your location in the app or apply to gigs in other cities when traveling.

How do I set up a business account with your courier service

Setting up a business account is simple. Contact our sales team or fill out the online application form on our website. A representative will assist you with the setup process, discuss your shipping needs, and explain the benefits of having a business account.

How do I file a claim for a lost or damaged package

To file a claim, contact our customer service team with your tracking number and details of the issue. We will guide you through the claims process and work to resolve it promptly.

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