Can I take breaks during a flyer distribution?

Yes, but time away should not exceed 30 minutes without notifying support. Longer breaks may affect verification.

Can I request a delivery confirmation notification

Yes, you can request delivery confirmation notifications via email or SMS. This service provides real-time updates on the delivery status and confirms when your package has been delivered.

Do you offer custom flyer shapes?

Yes, we can create custom-shaped flyers to help your campaign stand out. Unique shapes can attract more attention and make your flyers more memorable. Our design and printing teams can work with you to develop a custom shape that complements your brand and message.

Can I request a courier service for sensitive or confidential materials

Yes, we specialize in the secure handling and delivery of sensitive and confidential materials. Our couriers are trained to handle such shipments with the utmost care, and we offer tracking and signature confirmation for added security.

What is the cost of your courier services

The cost of our courier services varies based on factors such as the size and weight of the package, the delivery distance, and the speed of service required. For an accurate quote, you can use our online calculator or contact our customer service team.

How are repeat offenders handled?

Distributors who repeatedly violate policy may be permanently removed from the platform.

What is the turnaround time for printing flyers?

The turnaround time for printing flyers typically ranges from 2-5 business days, depending on the complexity of the design and the volume of the order. We strive to provide quick and efficient printing services without compromising quality. If you have a specific deadline, please let us know, and we will do our best to accommodate your timeline.

How do I schedule a courier pickup

Scheduling a courier pickup is easy. You can do it online through our website, via our mobile app, or by calling our customer service. Simply provide the pickup location, time, and package details, and well take care of the rest.

Payments are processed after your distribution is verified. This usually happens within 35 business days after the job is marked complete.

Flyertap is a platform that connects businesses with local flyer distributors for efficient and trackable flyer marketing.

Do you offer freight services for large shipments

Yes, we offer freight services for large and heavy shipments. Our freight options include LTL (less-than-truckload) and FTL (full-truckload) services, as well as specialized handling for oversized items. Contact us for more information and a freight quote.

How do I sign up as a distributor?

You can sign up directly through the Flyertap mobile app or website. After submitting your profile, youll be notified when gigs in your area are available.

How do I track my flyer drops?

Flyertap uses GPS tracking. Youll use the app to check in, log drops, and upload photos as proof of delivery.

What are your packaging guidelines for hazardous materials

Shipping hazardous materials requires compliance with specific regulations and packaging guidelines. Contact our customer service team for detailed instructions on how to prepare and ship hazardous materials safely.

How do I prepare my package for shipment

Proper packaging is essential to ensure safe delivery. Use a sturdy box, appropriate cushioning materials, and secure all items inside. Seal the package with strong tape and label it clearly with the recipients address and your return address.

How can I update the delivery address after the package has been shipped

If you need to update the delivery address, contact our customer service team as soon as possible. We will make every effort to reroute the package, although additional fees may apply depending on the service and delivery status.

How do you handle customs clearance for international shipments

Our team assists with customs clearance by preparing the necessary documentation and ensuring compliance with international shipping regulations. We work closely with customs authorities to expedite the clearance process and minimize delays.

Can I decline certain flyer topics?

Yes. You can customize your gig preferences in the app to avoid flyers for politics, adult content, etc.

What measures do you take to ensure timely delivery

We use advanced logistics planning, real-time tracking, and a reliable network of couriers to ensure timely delivery. Our commitment to punctuality is backed by our efficient processes and experienced team.

How long does a typical flyer drop take?

Depending on the quantity and area, flyer drops can range from 1 to 4 hours. The estimate is always provided before you accept a gig.

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