Do you offer same-day delivery

Yes, we offer same-day delivery services for urgent shipments. This service is available for select locations and comes with an additional fee. Please check with us for availability in your area.

What should I do if my package is delayed

If your package is delayed, please check the tracking information for updates. If further assistance is needed, contact our customer service team, and we will investigate the issue and provide a resolution.

What areas do you cover for courier services

We provide courier services locally, regionally, nationally, and internationally. Our extensive network ensures that we can deliver packages to virtually any destination. For specific coverage areas, please contact our customer service team.

What happens if some flyers are not distributed?

We provide detailed reports to ensure all flyers are distributed as planned. If any issues arise that prevent complete distribution, we will address them promptly and take corrective actions. This may include re-distribution or other measures to ensure your campaign reaches the intended audience. Our goal is to achieve full coverage and satisfaction.

Can you help with the design and layout of my flyer?

Yes, our experienced design team can assist with the design and layout of your flyer to ensure it is visually appealing and effective. We will work with you to understand your brand, message, and goals, and create a design that meets your needs. Our designers can provide guidance on best practices for flyer design, including typography, imagery, and layout.

What are the consequences of putting flyers in mailboxes?

According to the U.S. Code for crimes and criminal procedure, it is not allowed to place unstamped flyers in any mailbox. Section 1725 in Title 18 specifies that individuals who intentionally deposit mailable matter without postage in a designated letter box may be fined up to 5000.

Do you offer discounts for non-profit organizations and charities

Yes, we offer special rates and discounts for non-profit organizations and charities. Contact our sales team to discuss your needs and find out how we can support your mission with our courier services.

What happens if my package is lost or damaged

In the rare event that a package is lost or damaged, we offer insurance options to cover the value of your shipment. Our customer service team will assist you in filing a claim and resolving the issue as quickly as possible.

Can you print the flyers for me?

Yes, Flyertap provides complete flyer distribution services, including design, printing, campaign planning, and targeted delivery.

What are your hours of operation

Our standard hours of operation are Monday to Friday, 8 AM to 6 PM. However, we also offer extended hours and weekend services for urgent deliveries. Please contact us to arrange a pickup or delivery outside of regular hours.

What flyer sizes do you recommend?

The most common sizes for flyers are A5 (5.8 x 8.3 inches), A6 (4.1 x 5.8 inches), and DL (3.9 x 8.3 inches). These sizes are popular because they are easy to handle and distribute. However, we can accommodate custom sizes to suit your specific needs and campaign goals. Our team can help you choose the best size for your flyers based on your message and design.

What is the minimum order quantity for flyer distribution?

The minimum order quantity varies depending on the location and type of campaign. For most areas, we have a minimum order quantity of 300 flyers to ensure cost-effectiveness and reach. Please contact us to discuss your specific requirements and get a precise minimum order quantity for your campaign.

What are the benefits of using your flyer distribution service?

Benefits of using our flyer distribution service include targeted marketing, GPS tracking for transparency, professional design services, high distribution rates, and detailed reporting. Our comprehensive approach ensures that your flyers reach the right audience and generate the desired response, maximizing the effectiveness of your campaign.

Do you offer services for legal documents and confidential materials

Yes, we specialize in the secure handling and delivery of legal documents and confidential materials. Our couriers are trained in the secure transportation of sensitive documents, and we offer tracking and signature confirmation for added security.

Do you offer international shipping

Yes, we offer international shipping to many countries around the world. Our international services include customs clearance and tracking to ensure smooth and timely delivery.

What payment methods do you accept?

We accept ACH payments and credit cards from qualifying businesses. Our goal is to provide flexible payment options to make the process convenient for you. If you have specific payment preferences or requirements, please let us know, and we will do our best to accommodate them.

Can I ship items internationally with customs restrictions

Yes, but it is important to comply with the customs regulations of the destination country. We can assist with customs documentation and ensure that your shipment meets all legal requirements. Certain items may be restricted or prohibited in some countries, so please check with us before shipping.

How can I measure the success of my flyer distribution campaign?

Success can be measured through various methods, including tracking codes, special offers, customer surveys, and increased foot traffic or sales. By including unique discount codes or QR codes on your flyers, you can track responses and measure the effectiveness of your campaign. Additionally, customer feedback and sales data can provide insights into how well your flyers performed.

Can you hang flyers on telephone poles?

It is illegal to put flyers on telephone poles. When linemen begin their ascent up utility poles, they are faced with numerous safety concerns. Between the high voltage electricity overhead and the unforgiving ground below, their work environment is truly hazardous. To add to their challenges, they also have to deal with illegally posted signs and flyers that further complicate their already demanding job.

Do you provide packaging materials

Yes, we offer a range of packaging materials, including boxes, envelopes, bubble wrap, and packing tape. You can purchase these materials from us or request them when scheduling a pickup.

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Expert Offline Marketing Cambridge, MD

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