Do I have to knock on doors?

No. Distributors should never knock unless explicitly instructed. Flyer drops are passive unless stated otherwise.

How do I file a claim for a lost or damaged package

To file a claim, contact our customer service team with your tracking number and details of the issue. We will guide you through the claims process and work to resolve it promptly.

Can I schedule my flyer distribution in advance?

Yes, you can schedule your flyer distribution in advance to align with your marketing plan and specific campaign dates. Advance scheduling allows for better planning and ensures that your flyers are distributed at the most effective times. Contact us to discuss your preferred timeline and schedule your distribution.

What happens if some flyers are not distributed?

We provide detailed reports to ensure all flyers are distributed as planned. If any issues arise that prevent complete distribution, we will address them promptly and take corrective actions. This may include re-distribution or other measures to ensure your campaign reaches the intended audience. Our goal is to achieve full coverage and satisfaction.

How do I set up a business account with your courier service

Setting up a business account is simple. Contact our sales team or fill out the online application form on our website. A representative will assist you with the setup process, discuss your shipping needs, and explain the benefits of having a business account.

Payments are processed after your distribution is verified. This usually happens within 35 business days after the job is marked complete.

Will you send a report after the completion of the job?

We are happy to inform you that we will provide you with a comprehensive report that includes all the necessary details about the specific metrics that can help you track your Return on Advertising Spend (ROAS).

How are repeat offenders handled?

Distributors who repeatedly violate policy may be permanently removed from the platform.

How do I know how many flyers to distribute?

Our team can help you determine the optimal number of flyers to distribute based on your campaign goals, target audience, and geographic area. Factors to consider include the density of the target area, the desired reach, and your budget. We will provide recommendations to ensure your campaign is cost-effective and impactful.

Do I get reimbursed for gas or transit?

Flyertap gigs are paid per drop and do not currently offer reimbursements for travel or gas expenses.

Do you offer same-day delivery

Yes, we offer same-day delivery services for urgent shipments. This service is available for select locations and comes with an additional fee. Please check with us for availability in your area.

Will I be notified when flyers are shipped?

Yes. Youll receive a tracking link via email or in-app notification when your flyer package is shipped.

How do I schedule a courier pickup

Scheduling a courier pickup is easy. You can do it online through our website, via our mobile app, or by calling our customer service. Simply provide the pickup location, time, and package details, and well take care of the rest.

How many flyers should I distribute?

To determine the quantity of leaflets to distribute based on your goal of acquiring new customers, use a conservative conversion rate of 1 in 1,000. For instance, if your target is to gain 30 new clients, you can use basic math to calculate that 30,000 leaflets should be distributed.

Do you offer design services for flyers?

Yes, we have a team of experienced graphic designers who can create eye-catching and effective flyer designs for your campaign. Our designers will work with you to understand your brand, message, and goals, ensuring that the final design is both visually appealing and strategically effective.

Can you distribute flyers to businesses as well as residences?

Yes, we distribute flyers to both businesses and residential addresses. Business-to-business (B2B) flyer distribution can be an effective way to reach other businesses and promote your products or services. We can tailor our distribution strategy to target the specific type of recipients you wish to reach.

Do you offer printing services for flyers?

Yes, we offer high-quality printing services in various sizes and finishes. Our printing services ensure that your flyers are vibrant, durable, and professionally produced. We use top-quality paper and ink to create flyers that effectively convey your message and catch the eye of your audience.

Can you handle large volume flyer distributions?

Absolutely. We have the capacity and resources to manage both small and large volume flyer distributions. Whether you need to distribute thousands or tens of thousands of flyers, our team is equipped to handle your campaign with efficiency and precision.

What is your policy on flyer returns?

We do not return undelivered flyers, but we ensure maximum distribution coverage through detailed planning and execution. If any issues arise that prevent full distribution, we will take corrective actions to address them. Our goal is to achieve complete distribution and provide full value for your campaign investment.

Do you offer freight services for large shipments

Yes, we offer freight services for large and heavy shipments. Our freight options include LTL (less-than-truckload) and FTL (full-truckload) services, as well as specialized handling for oversized items. Contact us for more information and a freight quote.

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