How are repeat offenders handled?

Distributors who repeatedly violate policy may be permanently removed from the platform.

Can I pause a gig after I’ve started?

Yes, but you must notify the support team or pause via the app with a reason. Repeated interruptions may impact your rating.

Can I use a bike or scooter instead of walking?

Yes, bikes and scooters are allowed if they help complete the drop efficiently, as long as you follow safety guidelines.

How do I get assigned to a flyer distribution gig?

Gigs are assigned based on your location, availability, and past performance. Youll receive a notification in the app when a new gig is available.

Do you offer discounts for non-profit organizations and charities

Yes, we offer special rates and discounts for non-profit organizations and charities. Contact our sales team to discuss your needs and find out how we can support your mission with our courier services.

How do you handle flyer distribution during bad weather?

We monitor weather conditions closely and may adjust distribution schedules to ensure effectiveness and safety. In cases of severe weather, we may postpone distribution to a later date when conditions improve. Our goal is to ensure that your flyers are delivered in the best possible conditions to maximize their impact.

What should I do if I receive a package that is not mine

If you receive a package that is not addressed to you, contact our customer service team immediately. We will arrange for the correct delivery and retrieve the misdelivered package.

How can I update the delivery address after the package has been shipped

If you need to update the delivery address, contact our customer service team as soon as possible. We will make every effort to reroute the package, although additional fees may apply depending on the service and delivery status.

Can I reschedule a flyer drop?

Yes. You can request a reschedule in the app up to 12 hours before the drop time. Approval depends on availability.

Can you distribute flyers to businesses as well as residences?

Yes, we distribute flyers to both businesses and residential addresses. Business-to-business (B2B) flyer distribution can be an effective way to reach other businesses and promote your products or services. We can tailor our distribution strategy to target the specific type of recipients you wish to reach.

What is the maximum weight and size for a package

The maximum weight and size limits vary depending on the service selected and destination. Generally, we can accommodate packages up to 70 kg (154 lbs) and dimensions up to 274 cm (108 inches) in combined length and girth. For larger shipments, please contact us for freight options.

Can I schedule regular pickups for my business

Absolutely. We offer scheduled pickup services for businesses that require regular courier services. This can be set up on a daily, weekly, or monthly basis to meet your specific needs.

Can I get a sample distribution report before committing?

Yes, we can provide a sample distribution report to showcase our tracking and reporting capabilities. The sample report will give you an idea of the level of detail and transparency you can expect when working with us. Contact us to request a sample report and learn more about our distribution process.

Do you offer warehousing and storage solutions

Yes, we provide warehousing and storage solutions for businesses that need to store inventory or shipments. Our facilities are secure and can accommodate short-term or long-term storage needs. Contact us to discuss your warehousing requirements.

Is there a minimum age to become a distributor?

Yes, you must be at least 18 years old to join Flyertap as a distributor.

Can I deliver to commercial areas?

Only if the campaign includes business districts. Some clients target residential only.

Do you offer any guarantees for flyer distribution?

We guarantee professional and thorough distribution supported by GPS tracking and detailed reports. Our goal is to ensure complete satisfaction with your campaign. If any issues arise, we will address them promptly and take corrective actions to achieve the desired results. Our commitment to quality and transparency ensures that your flyers are distributed effectively.

What are the benefits of using your flyer distribution service?

Benefits of using our flyer distribution service include targeted marketing, GPS tracking for transparency, professional design services, high distribution rates, and detailed reporting. Our comprehensive approach ensures that your flyers reach the right audience and generate the desired response, maximizing the effectiveness of your campaign.

Can I choose specific neighborhoods for flyer distribution?

Yes, you can specify neighborhoods or areas for targeted distribution. We can help you identify the best locations based on your target audience and campaign objectives. By focusing on specific neighborhoods, you can ensure that your message reaches the most relevant recipients, maximizing your return on investment.

What are your hours of operation

Our standard hours of operation are Monday to Friday, 8 AM to 6 PM. However, we also offer extended hours and weekend services for urgent deliveries. Please contact us to arrange a pickup or delivery outside of regular hours.

Sales and Support 9AM-5PM PST +1 (888) 855-1425

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