Can I ship items internationally with customs restrictions

Yes, but it is important to comply with the customs regulations of the destination country. We can assist with customs documentation and ensure that your shipment meets all legal requirements. Certain items may be restricted or prohibited in some countries, so please check with us before shipping.

How do you ensure that all flyers are distributed?

We use a combination of GPS tracking, field supervision, and regular quality checks to ensure that all flyers are distributed as planned. Our GPS tracking system allows us to monitor the distribution process, and we provide detailed reports to confirm completion. Additionally, our field supervisors conduct random spot checks to verify that flyers are being delivered correctly.

What is the difference between express and standard shipping

Express shipping offers faster delivery times for urgent shipments, typically within the same day or next day, depending on the destination. Standard shipping provides more economical rates with longer delivery times, usually within 2-5 business days. Choose the service that best meets your needs and budget.

What do I do with damaged flyers?

Take photos and notify support. You may receive a partial credit or be sent replacements depending on severity.

Can I schedule regular pickups for my business

Absolutely. We offer scheduled pickup services for businesses that require regular courier services. This can be set up on a daily, weekly, or monthly basis to meet your specific needs.

What is your policy on flyer returns?

We do not return undelivered flyers, but we ensure maximum distribution coverage through detailed planning and execution. If any issues arise that prevent full distribution, we will take corrective actions to address them. Our goal is to achieve complete distribution and provide full value for your campaign investment.

What happens if my phone dies during a gig?

Charge your device before beginning. If your phone dies mid-gig, your data may not be saved, and the drop could be invalid.

Do I need prior experience to join Flyertap?

No prior experience is required. Flyertap provides guidelines and resources to help new distributors succeed.

Can you distribute flyers on weekends?

Yes, we offer flyer distribution services seven days a week, including weekends. Distributing flyers on weekends can be particularly effective for reaching residential areas when more people are likely to be home. We can work with you to schedule your distribution for the days that will maximize your campaigns impact.

How do I know where to distribute flyers?

Each gig provides a map, boundaries, and location instructions in the app. You must stick to the assigned area.

What areas do you cover for flyer distribution?

We cover a wide range of areas, including urban, suburban, and rural locations across multiple cities and regions. We tailor our services to meet your specific needs and can provide distribution in targeted neighborhoods, business districts, and residential areas. Visit our locations page for available distribution areas.

Can I ship gifts and personal items

Yes, you can ship gifts and personal items using our courier service. Ensure that items are properly packaged and comply with shipping regulations. For international shipments, be aware of customs requirements and potential duties or taxes.

How do I handle returns and reverse logistics

We offer return shipping services and reverse logistics solutions to manage your returns efficiently. You can schedule return pickups and track the return process through our system. Contact us to set up a return management solution tailored to your needs.

What are the consequences of putting flyers in mailboxes?

According to the U.S. Code for crimes and criminal procedure, it is not allowed to place unstamped flyers in any mailbox. Section 1725 in Title 18 specifies that individuals who intentionally deposit mailable matter without postage in a designated letter box may be fined up to 5000.

Do you offer bulk discounts for large orders?

Yes, we offer competitive pricing and bulk discounts for large orders. The more flyers you distribute, the more cost-effective your campaign becomes. Contact us to discuss your specific needs and receive a customized quote that includes bulk pricing options.

How do I get assigned to a flyer distribution gig?

Gigs are assigned based on your location, availability, and past performance. Youll receive a notification in the app when a new gig is available.

How do I earn top-performer badges?

Complete multiple verified gigs on time, with positive feedback. Badges are issued monthly.

Can I use a bike or scooter instead of walking?

Yes, bikes and scooters are allowed if they help complete the drop efficiently, as long as you follow safety guidelines.

What measures do you take to ensure timely delivery

We use advanced logistics planning, real-time tracking, and a reliable network of couriers to ensure timely delivery. Our commitment to punctuality is backed by our efficient processes and experienced team.

Can I deliver flyers with a friend?

Yes, but each person must be signed up individually and complete tracking for their assigned portion.

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