Will I be notified when flyers are shipped?

Yes. Youll receive a tracking link via email or in-app notification when your flyer package is shipped.

What should I do if I receive a package that is not mine

If you receive a package that is not addressed to you, contact our customer service team immediately. We will arrange for the correct delivery and retrieve the misdelivered package.

Do you offer freight services for large shipments

Yes, we offer freight services for large and heavy shipments. Our freight options include LTL (less-than-truckload) and FTL (full-truckload) services, as well as specialized handling for oversized items. Contact us for more information and a freight quote.

Is putting flyers in mailboxes a federal offense?

It is against the law to tamper with mailboxes. This includes placing non-postage stamped mailers (flyers) inside mailboxes or hanging them on the outside is not permitted and can lead to a substantial fine for each offense. It is even possible that this could result in a federal investigation, as mailbox tampering is considered a federal crime.

How many Flyers can you deliver per hour?

Our distributors deliver around 800-1000 leaflets per session, which is a manageable amount that makes each delivery trip productive without being too physically taxing.

Can I ship perishable items

Yes, we offer services for shipping perishable items with special handling and expedited delivery options to ensure they arrive in good condition. Please contact us for specific guidelines on packaging and shipping perishable goods.

Do you offer warehousing and storage solutions

Yes, we provide warehousing and storage solutions for businesses that need to store inventory or shipments. Our facilities are secure and can accommodate short-term or long-term storage needs. Contact us to discuss your warehousing requirements.

What if someone complains during my route?

Stay calm and respectful. Report the issue in-app and discontinue distribution in that area until support responds.

Can I schedule regular pickups for my business

Absolutely. We offer scheduled pickup services for businesses that require regular courier services. This can be set up on a daily, weekly, or monthly basis to meet your specific needs.

Do you offer discounts for non-profit organizations and charities

Yes, we offer special rates and discounts for non-profit organizations and charities. Contact our sales team to discuss your needs and find out how we can support your mission with our courier services.

Do you offer distribution to PO Boxes?

No, we do not distribute to PO Boxes as our service focuses on direct, physical addresses. Our goal is to reach individuals and businesses at their physical locations to maximize engagement and response rates. If you have specific targeting needs, please discuss them with us, and we will work to find the best solution.

Are there multilingual flyer gigs?

Yes. Some clients request bilingual or multilingual campaigns. These will be labeled in the gig details.

Can you hang flyers on telephone poles?

It is illegal to put flyers on telephone poles. When linemen begin their ascent up utility poles, they are faced with numerous safety concerns. Between the high voltage electricity overhead and the unforgiving ground below, their work environment is truly hazardous. To add to their challenges, they also have to deal with illegally posted signs and flyers that further complicate their already demanding job.

How can I ensure my package is delivered by a specific time

We offer timed delivery services to ensure your package arrives by a specific time. This service is ideal for urgent or time-sensitive shipments. Please specify your delivery time requirements when booking your shipment.

How are repeat offenders handled?

Distributors who repeatedly violate policy may be permanently removed from the platform.

How do you ensure that all flyers are distributed?

We use a combination of GPS tracking, field supervision, and regular quality checks to ensure that all flyers are distributed as planned. Our GPS tracking system allows us to monitor the distribution process, and we provide detailed reports to confirm completion. Additionally, our field supervisors conduct random spot checks to verify that flyers are being delivered correctly.

Do I need to print the flyers myself?

No. Flyers are shipped to your provided address or picked up from a local drop point.

How do I track my flyer drops?

Flyertap uses GPS tracking. Youll use the app to check in, log drops, and upload photos as proof of delivery.

Is there a minimum age to become a distributor?

Yes, you must be at least 18 years old to join Flyertap as a distributor.

How do I report property damage?

Take photos immediately and report it through the in-app incident form. Do not attempt repairs yourself.

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