How do I file a claim for a lost or damaged package

To file a claim, contact our customer service team with your tracking number and details of the issue. We will guide you through the claims process and work to resolve it promptly.

What are the consequences of putting flyers in mailboxes?

According to the U.S. Code for crimes and criminal procedure, it is not allowed to place unstamped flyers in any mailbox. Section 1725 in Title 18 specifies that individuals who intentionally deposit mailable matter without postage in a designated letter box may be fined up to 5000.

Do you offer door-to-door distribution?

Yes, we offer door-to-door distribution to ensure your flyers reach their intended audience directly. Door-to-door distribution is highly effective for residential areas, allowing your flyers to be placed directly at the recipients home. This method increases the likelihood that your message will be seen and acted upon.

What is the turnaround time for printing flyers?

The turnaround time for printing flyers typically ranges from 2-5 business days, depending on the complexity of the design and the volume of the order. We strive to provide quick and efficient printing services without compromising quality. If you have a specific deadline, please let us know, and we will do our best to accommodate your timeline.

Do you offer digital flyer distribution services?

Yes, we can assist with digital and physical flyer distribution. digital distribution can complement your physical campaign and reach a broader audience through online channels. Contact us to explore how we can integrate digital strategies into your flyer distribution plan.

Are there multilingual flyer gigs?

Yes. Some clients request bilingual or multilingual campaigns. These will be labeled in the gig details.

Can you distribute flyers during special events or holidays?

Yes, distributing flyers during special events or holidays can be highly effective, and we can accommodate such requests. Special events and holidays often see increased foot traffic and engagement, making them ideal times for flyer distribution. Contact us to schedule your distribution around these key dates and maximize your campaigns impact.

How do I update my delivery address for flyers?

Go to your profile in the app and edit your address. Make sure its accurate to avoid delays.

Can I send fragile items

Yes, we handle fragile items with care. Please ensure that fragile items are properly packaged with sufficient cushioning and marked as fragile. Our couriers are trained to handle such packages with extra care.

Do I have to knock on doors?

No. Distributors should never knock unless explicitly instructed. Flyer drops are passive unless stated otherwise.

How do I report a completed job?

Once the final flyer is delivered, you mark the job as complete in the app and submit required proof of delivery.

What payment methods do you accept?

We accept ACH payments and credit cards from qualifying businesses. Our goal is to provide flexible payment options to make the process convenient for you. If you have specific payment preferences or requirements, please let us know, and we will do our best to accommodate them.

How do I sign up as a distributor?

You can sign up directly through the Flyertap mobile app or website. After submitting your profile, youll be notified when gigs in your area are available.

Can I ship items internationally with customs restrictions

Yes, but it is important to comply with the customs regulations of the destination country. We can assist with customs documentation and ensure that your shipment meets all legal requirements. Certain items may be restricted or prohibited in some countries, so please check with us before shipping.

What should I do if I receive a package that is not mine

If you receive a package that is not addressed to you, contact our customer service team immediately. We will arrange for the correct delivery and retrieve the misdelivered package.

Can I ship gifts and personal items

Yes, you can ship gifts and personal items using our courier service. Ensure that items are properly packaged and comply with shipping regulations. For international shipments, be aware of customs requirements and potential duties or taxes.

Can you distribute flyers to businesses as well as residences?

Yes, we distribute flyers to both businesses and residential addresses. Business-to-business (B2B) flyer distribution can be an effective way to reach other businesses and promote your products or services. We can tailor our distribution strategy to target the specific type of recipients you wish to reach.

Are there any restrictions on where flyers can be distributed?

There are certain restrictions based on local regulations and community guidelines. We comply with all relevant laws to ensure legal and respectful distribution. For example, some areas may have restrictions on door-to-door solicitation or placing flyers on vehicles. Our team will advise you on any restrictions and help plan a distribution strategy that adheres to all guidelines.

Can I deliver flyers with a friend?

Yes, but each person must be signed up individually and complete tracking for their assigned portion.

Can I include coupons or special offers on my flyers?

Yes, including coupons or special offers on your flyers can significantly increase their effectiveness. Coupons provide a tangible incentive for recipients to visit your business or make a purchase. We can help you design flyers that feature compelling offers and trackable codes to measure the response rate.

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