How do I contact customer service if I have issues or questions?

You can contact our customer service team via phone, email, or through our website contact form. Our team is here to assist you with any questions, concerns, or issues you may have. We strive to provide prompt and helpful support to ensure your satisfaction and the success of your flyer distribution campaign.

Can I get a receipt for my shipment

Yes, you will receive a receipt for your shipment. Receipts can be emailed to you or printed at the time of pickup. Additionally, you can access your shipment history and receipts through your online account.

Do you offer bulk shipping discounts

Yes, we offer discounts for bulk shipments and regular business customers. Contact our sales team to discuss your shipping needs and receive a customized quote.

Can I get a sample distribution report before committing?

Yes, we can provide a sample distribution report to showcase our tracking and reporting capabilities. The sample report will give you an idea of the level of detail and transparency you can expect when working with us. Contact us to request a sample report and learn more about our distribution process.

How do I handle returns and reverse logistics

We offer return shipping services and reverse logistics solutions to manage your returns efficiently. You can schedule return pickups and track the return process through our system. Contact us to set up a return management solution tailored to your needs.

How much does it cost to print 5,000 flyers?

Here is a simple guide that covers everything from start to finish. The prices for different quantities are as follows: 5,000: 4x6 both sided print is 200-400 including print and with shipping 10,000: 4x6 both sided print is 400-600 including print and with shipping 15,000: 4x6 both sided print is 550-750 including print and shipping

Can I schedule regular pickups for my business

Absolutely. We offer scheduled pickup services for businesses that require regular courier services. This can be set up on a daily, weekly, or monthly basis to meet your specific needs.

What is the cost of your courier services

The cost of our courier services varies based on factors such as the size and weight of the package, the delivery distance, and the speed of service required. For an accurate quote, you can use our online calculator or contact our customer service team.

What if the recipient is not available at the time of delivery

If the recipient is not available, our courier will leave a delivery notice with instructions for rescheduling or picking up the package at a local depot. You can also request a specific delivery time or arrange for delivery to a secure location, such as a neighbor or a designated drop-off point.

Can you print the flyers for me?

Yes, Flyertap provides complete flyer distribution services, including design, printing, campaign planning, and targeted delivery.

How do I file a claim for a lost or damaged package

To file a claim, contact our customer service team with your tracking number and details of the issue. We will guide you through the claims process and work to resolve it promptly.

Can I ship gifts and personal items

Yes, you can ship gifts and personal items using our courier service. Ensure that items are properly packaged and comply with shipping regulations. For international shipments, be aware of customs requirements and potential duties or taxes.

How many flyers should I distribute?

To determine the quantity of leaflets to distribute based on your goal of acquiring new customers, use a conservative conversion rate of 1 in 1,000. For instance, if your target is to gain 30 new clients, you can use basic math to calculate that 30,000 leaflets should be distributed.

Do you offer package insurance

Yes, we offer optional insurance coverage for your packages. This provides peace of mind knowing that your shipment is protected against loss or damage. Please inquire about insurance options when scheduling your shipment.

How can I ensure my package is delivered by a specific time

We offer timed delivery services to ensure your package arrives by a specific time. This service is ideal for urgent or time-sensitive shipments. Please specify your delivery time requirements when booking your shipment.

What is the disadvantage of flyers?

Consumers frequently ignore flyers because they are too simple and direct. Some may not even bother reading the content, opting to toss it away after reading just a few lines.

How do you ensure that all flyers are distributed?

We use a combination of GPS tracking, field supervision, and regular quality checks to ensure that all flyers are distributed as planned. Our GPS tracking system allows us to monitor the distribution process, and we provide detailed reports to confirm completion. Additionally, our field supervisors conduct random spot checks to verify that flyers are being delivered correctly.

How can I track my package

You can track your package in real-time using our online tracking system. Simply enter your tracking number on our website or app to see the current status and location of your shipment.

What is the best time of year to distribute flyers?

The best time to distribute flyers depends on your business and target audience. Holidays, special events, and seasonal promotions are often effective times for flyer distribution. For example, retail businesses may benefit from distributing flyers before major shopping seasons, while event organizers might distribute flyers leading up to the event date. We can help you determine the optimal timing for your campaign.

What happens if my package is lost or damaged

In the rare event that a package is lost or damaged, we offer insurance options to cover the value of your shipment. Our customer service team will assist you in filing a claim and resolving the issue as quickly as possible.

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Expert Offline Marketing Halbur, IA

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