Can you distribute flyers on weekends?

Yes, we offer flyer distribution services seven days a week, including weekends. Distributing flyers on weekends can be particularly effective for reaching residential areas when more people are likely to be home. We can work with you to schedule your distribution for the days that will maximize your campaigns impact.

Can I supply my own flyers for distribution?

Yes, you are welcome to supply your own flyers for distribution. We will coordinate with you to ensure that the flyers meet the necessary specifications for effective distribution. Alternatively, we offer comprehensive services that include design and printing, allowing you to handle everything in one place for convenience and consistency.

Can you hang flyers on telephone poles?

It is illegal to put flyers on telephone poles. When linemen begin their ascent up utility poles, they are faced with numerous safety concerns. Between the high voltage electricity overhead and the unforgiving ground below, their work environment is truly hazardous. To add to their challenges, they also have to deal with illegally posted signs and flyers that further complicate their already demanding job.

How do I schedule a courier pickup

Scheduling a courier pickup is easy. You can do it online through our website, via our mobile app, or by calling our customer service. Simply provide the pickup location, time, and package details, and well take care of the rest.

What should I do if my package is delayed

If your package is delayed, please check the tracking information for updates. If further assistance is needed, contact our customer service team, and we will investigate the issue and provide a resolution.

What is the turnaround time for printing flyers?

The turnaround time for printing flyers typically ranges from 2-5 business days, depending on the complexity of the design and the volume of the order. We strive to provide quick and efficient printing services without compromising quality. If you have a specific deadline, please let us know, and we will do our best to accommodate your timeline.

How do I know how many flyers to distribute?

Our team can help you determine the optimal number of flyers to distribute based on your campaign goals, target audience, and geographic area. Factors to consider include the density of the target area, the desired reach, and your budget. We will provide recommendations to ensure your campaign is cost-effective and impactful.

How do you package flyers?

To protect the bundles from moisture, it is recommended to place them in a plastic or Ziploc bag. The booklets should be covered with bubble wrap and then placed in a sturdy cardboard box or envelope. Finally, the box should be securely closed and sealed.

What is the difference between express and standard shipping

Express shipping offers faster delivery times for urgent shipments, typically within the same day or next day, depending on the destination. Standard shipping provides more economical rates with longer delivery times, usually within 2-5 business days. Choose the service that best meets your needs and budget.

How can I ensure my flyers stand out?

To ensure your flyers stand out, focus on a professional design, a clear and compelling message, and high-quality printing. Use eye-catching colors, strong visuals, and a concise call-to-action. Our design team can help you create a flyer that grabs attention and effectively communicates your message. Additionally, consider unique flyer sizes or shapes to differentiate your flyers from others.

How do I contact customer service if I have issues or questions?

You can contact our customer service team via phone, email, or through our website contact form. Our team is here to assist you with any questions, concerns, or issues you may have. We strive to provide prompt and helpful support to ensure your satisfaction and the success of your flyer distribution campaign.

What is your policy on flyer returns?

We do not return undelivered flyers, but we ensure maximum distribution coverage through detailed planning and execution. If any issues arise that prevent full distribution, we will take corrective actions to address them. Our goal is to achieve complete distribution and provide full value for your campaign investment.

Do you offer distribution to PO Boxes?

No, we do not distribute to PO Boxes as our service focuses on direct, physical addresses. Our goal is to reach individuals and businesses at their physical locations to maximize engagement and response rates. If you have specific targeting needs, please discuss them with us, and we will work to find the best solution.

What are your packaging guidelines for hazardous materials

Shipping hazardous materials requires compliance with specific regulations and packaging guidelines. Contact our customer service team for detailed instructions on how to prepare and ship hazardous materials safely.

What are your hours of operation

Our standard hours of operation are Monday to Friday, 8 AM to 6 PM. However, we also offer extended hours and weekend services for urgent deliveries. Please contact us to arrange a pickup or delivery outside of regular hours.

Can you print the flyers for me?

Yes, Flyertap provides complete flyer distribution services, including design, printing, campaign planning, and targeted delivery.

How do I file a claim for a lost or damaged package

To file a claim, contact our customer service team with your tracking number and details of the issue. We will guide you through the claims process and work to resolve it promptly.

Can you distribute flyers inside apartment buildings?

Yes, we have experience distributing flyers in both single-family homes and apartment buildings. For apartment buildings, we can distribute flyers to individual units or common areas, depending on access permissions and regulations. We ensure that your flyers are delivered effectively to maximize reach within multi-unit residences.

Do you offer design services for flyers?

Yes, we have a team of experienced graphic designers who can create eye-catching and effective flyer designs for your campaign. Our designers will work with you to understand your brand, message, and goals, ensuring that the final design is both visually appealing and strategically effective.

What types of items can I send via your courier service

We handle a wide variety of items, including documents, parcels, packages, and even large freight shipments. However, certain hazardous materials and prohibited items cannot be shipped. Please refer to our guidelines or contact us for specific restrictions.