Can you help with the design and layout of my flyer?

Yes, our experienced design team can assist with the design and layout of your flyer to ensure it is visually appealing and effective. We will work with you to understand your brand, message, and goals, and create a design that meets your needs. Our designers can provide guidance on best practices for flyer design, including typography, imagery, and layout.

How do I file a claim for a lost or damaged package

To file a claim, contact our customer service team with your tracking number and details of the issue. We will guide you through the claims process and work to resolve it promptly.

Can I reschedule a flyer drop?

Yes. You can request a reschedule in the app up to 12 hours before the drop time. Approval depends on availability.

Is putting flyers in mailboxes a federal offense?

It is against the law to tamper with mailboxes. This includes placing non-postage stamped mailers (flyers) inside mailboxes or hanging them on the outside is not permitted and can lead to a substantial fine for each offense. It is even possible that this could result in a federal investigation, as mailbox tampering is considered a federal crime.

How long does delivery take

Delivery times vary based on the service selected. We offer express, same-day, next-day, and standard delivery options. International shipments may take longer due to customs processing. Please check our delivery time estimates for specific details.

Can I ship perishable items

Yes, we offer services for shipping perishable items with special handling and expedited delivery options to ensure they arrive in good condition. Please contact us for specific guidelines on packaging and shipping perishable goods.

Can I decline certain flyer topics?

Yes. You can customize your gig preferences in the app to avoid flyers for politics, adult content, etc.

How do I handle returns and reverse logistics

We offer return shipping services and reverse logistics solutions to manage your returns efficiently. You can schedule return pickups and track the return process through our system. Contact us to set up a return management solution tailored to your needs.

What happens if I miss a drop or have an issue?

Its important to communicate through the app. If something goes wrong, report it immediately to avoid penalties and ensure support can assist you.

How do I pay for courier services

We accept various payment methods, including credit cards, debit cards, PayPal, and corporate accounts. Payment can be made online, through our app, or at the time of pickup.

How do I report a completed job?

Once the final flyer is delivered, you mark the job as complete in the app and submit required proof of delivery.

How can I update the delivery address after the package has been shipped

If you need to update the delivery address, contact our customer service team as soon as possible. We will make every effort to reroute the package, although additional fees may apply depending on the service and delivery status.

Will I always receive the same number of flyers?

Quantities vary by gig and area size. Youll be told how many to expect before accepting the gig.

Can I work in multiple cities?

Yes, you can update your location in the app or apply to gigs in other cities when traveling.

How do I update my delivery address for flyers?

Go to your profile in the app and edit your address. Make sure its accurate to avoid delays.

How do you handle flyer distribution during bad weather?

We monitor weather conditions closely and may adjust distribution schedules to ensure effectiveness and safety. In cases of severe weather, we may postpone distribution to a later date when conditions improve. Our goal is to ensure that your flyers are delivered in the best possible conditions to maximize their impact.

How much does it cost to print 5,000 flyers?

Here is a simple guide that covers everything from start to finish. The prices for different quantities are as follows: 5,000: 4x6 both sided print is 200-400 including print and with shipping 10,000: 4x6 both sided print is 400-600 including print and with shipping 15,000: 4x6 both sided print is 550-750 including print and shipping

Is it OK to put flyers in peoples mailboxes?

It is unlawful to place flyers in mailboxes and newspaper boxes without paying for postage and sending them through USPS. Moreover, some areas have regulations against door-to-door solicitation, which means that you cannot distribute your flyers by going door-to-door.

Do you offer same-day delivery

Yes, we offer same-day delivery services for urgent shipments. This service is available for select locations and comes with an additional fee. Please check with us for availability in your area.

What should I do if my package is delayed

If your package is delayed, please check the tracking information for updates. If further assistance is needed, contact our customer service team, and we will investigate the issue and provide a resolution.

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