Can I send fragile items

Yes, we handle fragile items with care. Please ensure that fragile items are properly packaged with sufficient cushioning and marked as fragile. Our couriers are trained to handle such packages with extra care.

Can I reject a gig after accepting it?

Yes, but it should be done at least 24 hours before the start time. Frequent cancellations may affect your profile.

Can I use public transportation?

Yes. You may use buses, subways, or rideshares to reach your drop area, but you are responsible for costs.

What is the difference between express and standard shipping

Express shipping offers faster delivery times for urgent shipments, typically within the same day or next day, depending on the destination. Standard shipping provides more economical rates with longer delivery times, usually within 2-5 business days. Choose the service that best meets your needs and budget.

Can I ship perishable items

Yes, we offer services for shipping perishable items with special handling and expedited delivery options to ensure they arrive in good condition. Please contact us for specific guidelines on packaging and shipping perishable goods.

How do I schedule a courier pickup

Scheduling a courier pickup is easy. You can do it online through our website, via our mobile app, or by calling our customer service. Simply provide the pickup location, time, and package details, and well take care of the rest.

Is there a Flyertap referral program?

Yes! You can refer other distributors and earn a bonus when they complete their first verified drop.

Do you offer signature confirmation upon delivery

Yes, we offer signature confirmation services to ensure that your package is received by the intended recipient. This provides an added layer of security for your valuable shipments.

Do I need to check in before starting?

Yes. All distributors must check in via the app to initiate GPS tracking and start the timer.

How do you ensure that all flyers are distributed?

We use a combination of GPS tracking, field supervision, and regular quality checks to ensure that all flyers are distributed as planned. Our GPS tracking system allows us to monitor the distribution process, and we provide detailed reports to confirm completion. Additionally, our field supervisors conduct random spot checks to verify that flyers are being delivered correctly.

What is the maximum weight and size for a package

The maximum weight and size limits vary depending on the service selected and destination. Generally, we can accommodate packages up to 70 kg (154 lbs) and dimensions up to 274 cm (108 inches) in combined length and girth. For larger shipments, please contact us for freight options.

How do I track my flyer drops?

Flyertap uses GPS tracking. Youll use the app to check in, log drops, and upload photos as proof of delivery.

How do I update my delivery address for flyers?

Go to your profile in the app and edit your address. Make sure its accurate to avoid delays.

What is the best way to distribute flyers?

Some of the most commonly used methods for distributing flyers include hanging them in public or community areas, handing them out directly to people, or leaving a stack of flyers in a busy location.

How do I earn top-performer badges?

Complete multiple verified gigs on time, with positive feedback. Badges are issued monthly.

What happens if some flyers are not distributed?

We provide detailed reports to ensure all flyers are distributed as planned. If any issues arise that prevent complete distribution, we will address them promptly and take corrective actions. This may include re-distribution or other measures to ensure your campaign reaches the intended audience. Our goal is to achieve full coverage and satisfaction.

How do I get started with a flyer distribution campaign?

To get started, contact us to discuss your campaign goals, target audience, and distribution area. We will guide you through the process, from designing and printing your flyers to planning and executing the distribution. Our team will provide a customized plan and quote based on your specific needs.

What flyer sizes do you recommend?

The most common sizes for flyers are A5 (5.8 x 8.3 inches), A6 (4.1 x 5.8 inches), and DL (3.9 x 8.3 inches). These sizes are popular because they are easy to handle and distribute. However, we can accommodate custom sizes to suit your specific needs and campaign goals. Our team can help you choose the best size for your flyers based on your message and design.

Do you offer freight services for large shipments

Yes, we offer freight services for large and heavy shipments. Our freight options include LTL (less-than-truckload) and FTL (full-truckload) services, as well as specialized handling for oversized items. Contact us for more information and a freight quote.

What if the recipient is not available at the time of delivery

If the recipient is not available, our courier will leave a delivery notice with instructions for rescheduling or picking up the package at a local depot. You can also request a specific delivery time or arrange for delivery to a secure location, such as a neighbor or a designated drop-off point.

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Expert Offline Marketing Griffith, IN

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