What do I do with damaged flyers?

Take photos and notify support. You may receive a partial credit or be sent replacements depending on severity.

Do you offer temperature-controlled shipping

Yes, we provide temperature-controlled shipping options for items that require specific temperature conditions. This service is ideal for pharmaceuticals, perishable foods, and other sensitive items. Contact us for more details on this service.

How do I handle returns and reverse logistics

We offer return shipping services and reverse logistics solutions to manage your returns efficiently. You can schedule return pickups and track the return process through our system. Contact us to set up a return management solution tailored to your needs.

Do I need a background check?

In most cases, no. However, some high-value or sensitive campaigns may require a basic background check.

Can I reject a gig after accepting it?

Yes, but it should be done at least 24 hours before the start time. Frequent cancellations may affect your profile.

What is the maximum weight and size for a package

The maximum weight and size limits vary depending on the service selected and destination. Generally, we can accommodate packages up to 70 kg (154 lbs) and dimensions up to 274 cm (108 inches) in combined length and girth. For larger shipments, please contact us for freight options.

What are your hours of operation

Our standard hours of operation are Monday to Friday, 8 AM to 6 PM. However, we also offer extended hours and weekend services for urgent deliveries. Please contact us to arrange a pickup or delivery outside of regular hours.

How can I ensure my flyers stand out?

To ensure your flyers stand out, focus on a professional design, a clear and compelling message, and high-quality printing. Use eye-catching colors, strong visuals, and a concise call-to-action. Our design team can help you create a flyer that grabs attention and effectively communicates your message. Additionally, consider unique flyer sizes or shapes to differentiate your flyers from others.

Is a uniform required while distributing?

Uniforms are not required unless specified by the campaign. Wear comfortable and presentable attire.

Can I include coupons or special offers on my flyers?

Yes, including coupons or special offers on your flyers can significantly increase their effectiveness. Coupons provide a tangible incentive for recipients to visit your business or make a purchase. We can help you design flyers that feature compelling offers and trackable codes to measure the response rate.

How much does it cost to mail 1,000 flyers?

The total cost of mailing 1,000 flyers depends on several factors, including printing expenses, postage fees, and mailing list costs. When these factors are combined and calculated, the total cost for mailing 1,000 flyers can vary between 400 and 2,000, or even more.

How are performance issues reviewed?

Flyertap reviews GPS data, photo logs, and client feedback to evaluate disputed or incomplete drops.

Do you offer package insurance

Yes, we offer optional insurance coverage for your packages. This provides peace of mind knowing that your shipment is protected against loss or damage. Please inquire about insurance options when scheduling your shipment.

How do I know where to distribute flyers?

Each gig provides a map, boundaries, and location instructions in the app. You must stick to the assigned area.

Can I reuse leftover flyers?

No. Leftover flyers must be reported and discarded or returned according to instructions. Unauthorized use is prohibited.

Do you offer distribution to PO Boxes?

No, we do not distribute to PO Boxes as our service focuses on direct, physical addresses. Our goal is to reach individuals and businesses at their physical locations to maximize engagement and response rates. If you have specific targeting needs, please discuss them with us, and we will work to find the best solution.

Do you offer GPS tracking for flyer distribution?

Yes, we provide GPS tracking to ensure full transparency and accountability during the flyer distribution process. Our GPS tracking system allows you to monitor the progress of your distribution, ensuring that your flyers reach the intended areas. We also provide detailed reports post-distribution to confirm completion.

Are there any restrictions on where flyers can be distributed?

There are certain restrictions based on local regulations and community guidelines. We comply with all relevant laws to ensure legal and respectful distribution. For example, some areas may have restrictions on door-to-door solicitation or placing flyers on vehicles. Our team will advise you on any restrictions and help plan a distribution strategy that adheres to all guidelines.

Can I use a bike or scooter instead of walking?

Yes, bikes and scooters are allowed if they help complete the drop efficiently, as long as you follow safety guidelines.

Is there a limit to how many gigs I can do?

There is no hard cap, but daily gig limits may apply based on your rating and recent activity.

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Expert Offline Marketing Redmon, IL

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