What types of items can I send via your courier service

We handle a wide variety of items, including documents, parcels, packages, and even large freight shipments. However, certain hazardous materials and prohibited items cannot be shipped. Please refer to our guidelines or contact us for specific restrictions.

How do I report a completed job?

Once the final flyer is delivered, you mark the job as complete in the app and submit required proof of delivery.

Can I cancel or reschedule a pickup

Yes, you can cancel or reschedule a pickup by contacting our customer service team. Please provide as much notice as possible to avoid any cancellation fees.

Do I get reimbursed for gas or transit?

Flyertap gigs are paid per drop and do not currently offer reimbursements for travel or gas expenses.

Is putting flyers in mailboxes a federal offense?

It is against the law to tamper with mailboxes. This includes placing non-postage stamped mailers (flyers) inside mailboxes or hanging them on the outside is not permitted and can lead to a substantial fine for each offense. It is even possible that this could result in a federal investigation, as mailbox tampering is considered a federal crime.

How do I know how many flyers to distribute?

Our team can help you determine the optimal number of flyers to distribute based on your campaign goals, target audience, and geographic area. Factors to consider include the density of the target area, the desired reach, and your budget. We will provide recommendations to ensure your campaign is cost-effective and impactful.

Do you offer international shipping

Yes, we offer international shipping to many countries around the world. Our international services include customs clearance and tracking to ensure smooth and timely delivery.

Can I send fragile items

Yes, we handle fragile items with care. Please ensure that fragile items are properly packaged with sufficient cushioning and marked as fragile. Our couriers are trained to handle such packages with extra care.

How do I sign up as a distributor?

You can sign up directly through the Flyertap mobile app or website. After submitting your profile, youll be notified when gigs in your area are available.

Do you offer GPS tracking for flyer distribution?

Yes, we provide GPS tracking to ensure full transparency and accountability during the flyer distribution process. Our GPS tracking system allows you to monitor the progress of your distribution, ensuring that your flyers reach the intended areas. We also provide detailed reports post-distribution to confirm completion.

Will I be notified when flyers are shipped?

Yes. Youll receive a tracking link via email or in-app notification when your flyer package is shipped.

What are your hours of operation

Our standard hours of operation are Monday to Friday, 8 AM to 6 PM. However, we also offer extended hours and weekend services for urgent deliveries. Please contact us to arrange a pickup or delivery outside of regular hours.

What happens if my package is lost or damaged

In the rare event that a package is lost or damaged, we offer insurance options to cover the value of your shipment. Our customer service team will assist you in filing a claim and resolving the issue as quickly as possible.

Are flyers ever digital?

Yes. Some campaigns include QR code posters or door tags. These still count as physical delivery and must be tracked.

Is a uniform required while distributing?

Uniforms are not required unless specified by the campaign. Wear comfortable and presentable attire.

Can I schedule my flyer distribution in advance?

Yes, you can schedule your flyer distribution in advance to align with your marketing plan and specific campaign dates. Advance scheduling allows for better planning and ensures that your flyers are distributed at the most effective times. Contact us to discuss your preferred timeline and schedule your distribution.

Can I ship gifts and personal items

Yes, you can ship gifts and personal items using our courier service. Ensure that items are properly packaged and comply with shipping regulations. For international shipments, be aware of customs requirements and potential duties or taxes.

How do I report property damage?

Take photos immediately and report it through the in-app incident form. Do not attempt repairs yourself.

How much does it cost to mail 1,000 flyers?

The total cost of mailing 1,000 flyers depends on several factors, including printing expenses, postage fees, and mailing list costs. When these factors are combined and calculated, the total cost for mailing 1,000 flyers can vary between 400 and 2,000, or even more.

Can I ship perishable items

Yes, we offer services for shipping perishable items with special handling and expedited delivery options to ensure they arrive in good condition. Please contact us for specific guidelines on packaging and shipping perishable goods.

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Expert Offline Marketing Posen, IL

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