How do I upload proof of delivery?

Use the app to take geotagged photos and confirm drop completion. Submissions must include a timestamp.

How do you handle flyer distribution during bad weather?

We monitor weather conditions closely and may adjust distribution schedules to ensure effectiveness and safety. In cases of severe weather, we may postpone distribution to a later date when conditions improve. Our goal is to ensure that your flyers are delivered in the best possible conditions to maximize their impact.

Can you hang flyers on telephone poles?

It is illegal to put flyers on telephone poles. When linemen begin their ascent up utility poles, they are faced with numerous safety concerns. Between the high voltage electricity overhead and the unforgiving ground below, their work environment is truly hazardous. To add to their challenges, they also have to deal with illegally posted signs and flyers that further complicate their already demanding job.

Do I need to print the flyers myself?

No. Flyers are shipped to your provided address or picked up from a local drop point.

What is the turnaround time for printing flyers?

The turnaround time for printing flyers typically ranges from 2-5 business days, depending on the complexity of the design and the volume of the order. We strive to provide quick and efficient printing services without compromising quality. If you have a specific deadline, please let us know, and we will do our best to accommodate your timeline.

Do flyers still work in 2024?

Flyers can be a highly cost-effective and efficient form of advertising if utilized properly. Despite newer alternatives, businesses can still benefit from using flyers. There are several reasons for this, including the fact that flyers are relatively inexpensive.

What measures do you take to ensure timely delivery

We use advanced logistics planning, real-time tracking, and a reliable network of couriers to ensure timely delivery. Our commitment to punctuality is backed by our efficient processes and experienced team.

What flyer sizes do you recommend?

The most common sizes for flyers are A5 (5.8 x 8.3 inches), A6 (4.1 x 5.8 inches), and DL (3.9 x 8.3 inches). These sizes are popular because they are easy to handle and distribute. However, we can accommodate custom sizes to suit your specific needs and campaign goals. Our team can help you choose the best size for your flyers based on your message and design.

Can I supply my own flyers for distribution?

Yes, you are welcome to supply your own flyers for distribution. We will coordinate with you to ensure that the flyers meet the necessary specifications for effective distribution. Alternatively, we offer comprehensive services that include design and printing, allowing you to handle everything in one place for convenience and consistency.

Can I schedule my flyer distribution in advance?

Yes, you can schedule your flyer distribution in advance to align with your marketing plan and specific campaign dates. Advance scheduling allows for better planning and ensures that your flyers are distributed at the most effective times. Contact us to discuss your preferred timeline and schedule your distribution.

Do you offer services for legal documents and confidential materials

Yes, we specialize in the secure handling and delivery of legal documents and confidential materials. Our couriers are trained in the secure transportation of sensitive documents, and we offer tracking and signature confirmation for added security.

Can I get a receipt for my shipment

Yes, you will receive a receipt for your shipment. Receipts can be emailed to you or printed at the time of pickup. Additionally, you can access your shipment history and receipts through your online account.

What payment methods do you accept?

We accept ACH payments and credit cards from qualifying businesses. Our goal is to provide flexible payment options to make the process convenient for you. If you have specific payment preferences or requirements, please let us know, and we will do our best to accommodate them.

How do I prepare my package for shipment

Proper packaging is essential to ensure safe delivery. Use a sturdy box, appropriate cushioning materials, and secure all items inside. Seal the package with strong tape and label it clearly with the recipients address and your return address.

What should I do if my package is delayed

If your package is delayed, please check the tracking information for updates. If further assistance is needed, contact our customer service team, and we will investigate the issue and provide a resolution.

How do I schedule a courier pickup

Scheduling a courier pickup is easy. You can do it online through our website, via our mobile app, or by calling our customer service. Simply provide the pickup location, time, and package details, and well take care of the rest.

Can I use a bike or scooter instead of walking?

Yes, bikes and scooters are allowed if they help complete the drop efficiently, as long as you follow safety guidelines.

Do I need to check in before starting?

Yes. All distributors must check in via the app to initiate GPS tracking and start the timer.

How do I report property damage?

Take photos immediately and report it through the in-app incident form. Do not attempt repairs yourself.

How do I handle returns and reverse logistics

We offer return shipping services and reverse logistics solutions to manage your returns efficiently. You can schedule return pickups and track the return process through our system. Contact us to set up a return management solution tailored to your needs.

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