Can I send fragile items

Yes, we handle fragile items with care. Please ensure that fragile items are properly packaged with sufficient cushioning and marked as fragile. Our couriers are trained to handle such packages with extra care.

Can I get a receipt for my shipment

Yes, you will receive a receipt for your shipment. Receipts can be emailed to you or printed at the time of pickup. Additionally, you can access your shipment history and receipts through your online account.

What happens if my package is lost or damaged

In the rare event that a package is lost or damaged, we offer insurance options to cover the value of your shipment. Our customer service team will assist you in filing a claim and resolving the issue as quickly as possible.

Can I cancel or reschedule a pickup

Yes, you can cancel or reschedule a pickup by contacting our customer service team. Please provide as much notice as possible to avoid any cancellation fees.

Is it OK to put flyers in peoples mailboxes?

It is unlawful to place flyers in mailboxes and newspaper boxes without paying for postage and sending them through USPS. Moreover, some areas have regulations against door-to-door solicitation, which means that you cannot distribute your flyers by going door-to-door.

What flyer sizes do you recommend?

The most common sizes for flyers are A5 (5.8 x 8.3 inches), A6 (4.1 x 5.8 inches), and DL (3.9 x 8.3 inches). These sizes are popular because they are easy to handle and distribute. However, we can accommodate custom sizes to suit your specific needs and campaign goals. Our team can help you choose the best size for your flyers based on your message and design.

Can you handle large volume flyer distributions?

Absolutely. We have the capacity and resources to manage both small and large volume flyer distributions. Whether you need to distribute thousands or tens of thousands of flyers, our team is equipped to handle your campaign with efficiency and precision.

Is it illegal to post flyers around town?

Generally, the freedom of speech allows you to post flyers in public parks, on community bulletin boards, and utility poles among other public properties. Additionally, you can also distribute flyers directly to people on the sidewalk as long as you do not obstruct their paths or harass them.

Do you offer environmentally friendly printing options?

Yes, we offer eco-friendly printing options using recycled paper and soy-based inks. We are committed to sustainability and can provide environmentally conscious printing solutions that reduce your campaigns impact on the environment. Let us know if you prefer eco-friendly options, and we will tailor our services to meet your needs.

Is leaving a flyer soliciting?

Placing flyers on a door without engaging in conversation is typically known as canvassing, which is generally legal because it does not involve directly selling a product or service.

How can I track my package

You can track your package in real-time using our online tracking system. Simply enter your tracking number on our website or app to see the current status and location of your shipment.

Can you print the flyers for me?

Yes, Flyertap provides complete flyer distribution services, including design, printing, campaign planning, and targeted delivery.

What should I do if I receive a package that is not mine

If you receive a package that is not addressed to you, contact our customer service team immediately. We will arrange for the correct delivery and retrieve the misdelivered package.

What is the turnaround time for printing flyers?

The turnaround time for printing flyers typically ranges from 2-5 business days, depending on the complexity of the design and the volume of the order. We strive to provide quick and efficient printing services without compromising quality. If you have a specific deadline, please let us know, and we will do our best to accommodate your timeline.

What is the maximum weight and size for a package

The maximum weight and size limits vary depending on the service selected and destination. Generally, we can accommodate packages up to 70 kg (154 lbs) and dimensions up to 274 cm (108 inches) in combined length and girth. For larger shipments, please contact us for freight options.

How do I prepare my package for shipment

Proper packaging is essential to ensure safe delivery. Use a sturdy box, appropriate cushioning materials, and secure all items inside. Seal the package with strong tape and label it clearly with the recipients address and your return address.

What should I do if my package is delayed

If your package is delayed, please check the tracking information for updates. If further assistance is needed, contact our customer service team, and we will investigate the issue and provide a resolution.

How do you handle customs clearance for international shipments

Our team assists with customs clearance by preparing the necessary documentation and ensuring compliance with international shipping regulations. We work closely with customs authorities to expedite the clearance process and minimize delays.

Can you distribute flyers on weekends?

Yes, we offer flyer distribution services seven days a week, including weekends. Distributing flyers on weekends can be particularly effective for reaching residential areas when more people are likely to be home. We can work with you to schedule your distribution for the days that will maximize your campaigns impact.

What areas do you cover for courier services

We provide courier services locally, regionally, nationally, and internationally. Our extensive network ensures that we can deliver packages to virtually any destination. For specific coverage areas, please contact our customer service team.

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