What is your policy on flyer returns?

We do not return undelivered flyers, but we ensure maximum distribution coverage through detailed planning and execution. If any issues arise that prevent full distribution, we will take corrective actions to address them. Our goal is to achieve complete distribution and provide full value for your campaign investment.

Can I send fragile items

Yes, we handle fragile items with care. Please ensure that fragile items are properly packaged with sufficient cushioning and marked as fragile. Our couriers are trained to handle such packages with extra care.

How can I measure the success of my flyer distribution campaign?

Success can be measured through various methods, including tracking codes, special offers, customer surveys, and increased foot traffic or sales. By including unique discount codes or QR codes on your flyers, you can track responses and measure the effectiveness of your campaign. Additionally, customer feedback and sales data can provide insights into how well your flyers performed.

How can I track my package

You can track your package in real-time using our online tracking system. Simply enter your tracking number on our website or app to see the current status and location of your shipment.

What flyer sizes do you recommend?

The most common sizes for flyers are A5 (5.8 x 8.3 inches), A6 (4.1 x 5.8 inches), and DL (3.9 x 8.3 inches). These sizes are popular because they are easy to handle and distribute. However, we can accommodate custom sizes to suit your specific needs and campaign goals. Our team can help you choose the best size for your flyers based on your message and design.

Do you offer GPS tracking for flyer distribution?

Yes, we provide GPS tracking to ensure full transparency and accountability during the flyer distribution process. Our GPS tracking system allows you to monitor the progress of your distribution, ensuring that your flyers reach the intended areas. We also provide detailed reports post-distribution to confirm completion.

Will you send a report after the completion of the job?

We are happy to inform you that we will provide you with a comprehensive report that includes all the necessary details about the specific metrics that can help you track your Return on Advertising Spend (ROAS).

How do you package flyers?

To protect the bundles from moisture, it is recommended to place them in a plastic or Ziploc bag. The booklets should be covered with bubble wrap and then placed in a sturdy cardboard box or envelope. Finally, the box should be securely closed and sealed.

Can I include coupons or special offers on my flyers?

Yes, including coupons or special offers on your flyers can significantly increase their effectiveness. Coupons provide a tangible incentive for recipients to visit your business or make a purchase. We can help you design flyers that feature compelling offers and trackable codes to measure the response rate.

Can I schedule regular pickups for my business

Absolutely. We offer scheduled pickup services for businesses that require regular courier services. This can be set up on a daily, weekly, or monthly basis to meet your specific needs.

What is the best time of year to distribute flyers?

The best time to distribute flyers depends on your business and target audience. Holidays, special events, and seasonal promotions are often effective times for flyer distribution. For example, retail businesses may benefit from distributing flyers before major shopping seasons, while event organizers might distribute flyers leading up to the event date. We can help you determine the optimal timing for your campaign.

Can I schedule my flyer distribution in advance?

Yes, you can schedule your flyer distribution in advance to align with your marketing plan and specific campaign dates. Advance scheduling allows for better planning and ensures that your flyers are distributed at the most effective times. Contact us to discuss your preferred timeline and schedule your distribution.

What is the turnaround time for printing flyers?

The turnaround time for printing flyers typically ranges from 2-5 business days, depending on the complexity of the design and the volume of the order. We strive to provide quick and efficient printing services without compromising quality. If you have a specific deadline, please let us know, and we will do our best to accommodate your timeline.

How can I ensure my package is delivered by a specific time

We offer timed delivery services to ensure your package arrives by a specific time. This service is ideal for urgent or time-sensitive shipments. Please specify your delivery time requirements when booking your shipment.

How do you ensure that all flyers are distributed?

We use a combination of GPS tracking, field supervision, and regular quality checks to ensure that all flyers are distributed as planned. Our GPS tracking system allows us to monitor the distribution process, and we provide detailed reports to confirm completion. Additionally, our field supervisors conduct random spot checks to verify that flyers are being delivered correctly.

Do you offer services for legal documents and confidential materials

Yes, we specialize in the secure handling and delivery of legal documents and confidential materials. Our couriers are trained in the secure transportation of sensitive documents, and we offer tracking and signature confirmation for added security.

How can I update the delivery address after the package has been shipped

If you need to update the delivery address, contact our customer service team as soon as possible. We will make every effort to reroute the package, although additional fees may apply depending on the service and delivery status.

Can I request a delivery confirmation notification

Yes, you can request delivery confirmation notifications via email or SMS. This service provides real-time updates on the delivery status and confirms when your package has been delivered.

What security measures do you have in place for high-value shipments

We offer enhanced security measures for high-value shipments, including GPS tracking, signature confirmation, and optional insurance. Our couriers are trained in secure handling procedures to ensure the safety of your valuable items.

Do you help with integration to my CRM?

Yes, we will work with your team to enable data transfer integrations to your CRM.

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