How do I file a claim for a lost or damaged package

To file a claim, contact our customer service team with your tracking number and details of the issue. We will guide you through the claims process and work to resolve it promptly.

Can I choose specific neighborhoods for flyer distribution?

Yes, you can specify neighborhoods or areas for targeted distribution. We can help you identify the best locations based on your target audience and campaign objectives. By focusing on specific neighborhoods, you can ensure that your message reaches the most relevant recipients, maximizing your return on investment.

Do I need to print the flyers myself?

No. Flyers are shipped to your provided address or picked up from a local drop point.

How do I report a completed job?

Once the final flyer is delivered, you mark the job as complete in the app and submit required proof of delivery.

Can I distribute in apartment complexes?

Only if the instructions specifically permit access. Never enter restricted or locked buildings.

Can I ship gifts and personal items

Yes, you can ship gifts and personal items using our courier service. Ensure that items are properly packaged and comply with shipping regulations. For international shipments, be aware of customs requirements and potential duties or taxes.

Is there a Flyertap referral program?

Yes! You can refer other distributors and earn a bonus when they complete their first verified drop.

What flyer sizes do you recommend?

The most common sizes for flyers are A5 (5.8 x 8.3 inches), A6 (4.1 x 5.8 inches), and DL (3.9 x 8.3 inches). These sizes are popular because they are easy to handle and distribute. However, we can accommodate custom sizes to suit your specific needs and campaign goals. Our team can help you choose the best size for your flyers based on your message and design.

How do I leave a review for the campaign?

After the job, you can leave a review or feedback for the client inside the app, which helps improve the platform.

Can I bring pets during my shift?

No. To avoid complaints and ensure professionalism, pets are not allowed during flyer distribution.

Can I ship perishable items

Yes, we offer services for shipping perishable items with special handling and expedited delivery options to ensure they arrive in good condition. Please contact us for specific guidelines on packaging and shipping perishable goods.

How are repeat offenders handled?

Distributors who repeatedly violate policy may be permanently removed from the platform.

Do you offer printing services for flyers?

Yes, we offer high-quality printing services in various sizes and finishes. Our printing services ensure that your flyers are vibrant, durable, and professionally produced. We use top-quality paper and ink to create flyers that effectively convey your message and catch the eye of your audience.

Do I need a background check?

In most cases, no. However, some high-value or sensitive campaigns may require a basic background check.

Do you offer same-day delivery

Yes, we offer same-day delivery services for urgent shipments. This service is available for select locations and comes with an additional fee. Please check with us for availability in your area.

How much does it cost to distribute flyers?

The cost of flyer distribution varies based on several factors, including the quantity of flyers, the geographic area, the complexity of the distribution route, and any additional services such as design or printing. We offer customized quotes to fit your specific campaign needs. Please contact us for a detailed and competitive quote.

What is the turnaround time for printing flyers?

The turnaround time for printing flyers typically ranges from 2-5 business days, depending on the complexity of the design and the volume of the order. We strive to provide quick and efficient printing services without compromising quality. If you have a specific deadline, please let us know, and we will do our best to accommodate your timeline.

What if it rains or the weather is bad?

Flyertap allows for weather delays. You can request a reschedule or wait for further instructions from campaign managers.

Is a uniform required while distributing?

Uniforms are not required unless specified by the campaign. Wear comfortable and presentable attire.

Can I deliver to commercial areas?

Only if the campaign includes business districts. Some clients target residential only.

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Expert Offline Marketing Puhi, HI

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We provide service in and around the Puhi, HI. Please utilize the filter location feature to find the best location for offline marketing and flyer distribution services.

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