Can I cancel or reschedule a pickup

Yes, you can cancel or reschedule a pickup by contacting our customer service team. Please provide as much notice as possible to avoid any cancellation fees.

What are your hours of operation

Our standard hours of operation are Monday to Friday, 8 AM to 6 PM. However, we also offer extended hours and weekend services for urgent deliveries. Please contact us to arrange a pickup or delivery outside of regular hours.

Can you hang flyers on telephone poles?

It is illegal to put flyers on telephone poles. When linemen begin their ascent up utility poles, they are faced with numerous safety concerns. Between the high voltage electricity overhead and the unforgiving ground below, their work environment is truly hazardous. To add to their challenges, they also have to deal with illegally posted signs and flyers that further complicate their already demanding job.

What if the recipient is not available at the time of delivery

If the recipient is not available, our courier will leave a delivery notice with instructions for rescheduling or picking up the package at a local depot. You can also request a specific delivery time or arrange for delivery to a secure location, such as a neighbor or a designated drop-off point.

Is it illegal to post flyers around town?

Generally, the freedom of speech allows you to post flyers in public parks, on community bulletin boards, and utility poles among other public properties. Additionally, you can also distribute flyers directly to people on the sidewalk as long as you do not obstruct their paths or harass them.

How do you ensure that all flyers are distributed?

We use a combination of GPS tracking, field supervision, and regular quality checks to ensure that all flyers are distributed as planned. Our GPS tracking system allows us to monitor the distribution process, and we provide detailed reports to confirm completion. Additionally, our field supervisors conduct random spot checks to verify that flyers are being delivered correctly.

What is the turnaround time for printing flyers?

The turnaround time for printing flyers typically ranges from 2-5 business days, depending on the complexity of the design and the volume of the order. We strive to provide quick and efficient printing services without compromising quality. If you have a specific deadline, please let us know, and we will do our best to accommodate your timeline.

What are the consequences of putting flyers in mailboxes?

According to the U.S. Code for crimes and criminal procedure, it is not allowed to place unstamped flyers in any mailbox. Section 1725 in Title 18 specifies that individuals who intentionally deposit mailable matter without postage in a designated letter box may be fined up to 5000.

What flyer sizes do you recommend?

The most common sizes for flyers are A5 (5.8 x 8.3 inches), A6 (4.1 x 5.8 inches), and DL (3.9 x 8.3 inches). These sizes are popular because they are easy to handle and distribute. However, we can accommodate custom sizes to suit your specific needs and campaign goals. Our team can help you choose the best size for your flyers based on your message and design.

Can I request a delivery confirmation notification

Yes, you can request delivery confirmation notifications via email or SMS. This service provides real-time updates on the delivery status and confirms when your package has been delivered.

Do you offer discounts for non-profit organizations and charities

Yes, we offer special rates and discounts for non-profit organizations and charities. Contact our sales team to discuss your needs and find out how we can support your mission with our courier services.

What is the best way to distribute flyers?

Some of the most commonly used methods for distributing flyers include hanging them in public or community areas, handing them out directly to people, or leaving a stack of flyers in a busy location.

Do you offer digital flyer distribution services?

Yes, we can assist with digital and physical flyer distribution. digital distribution can complement your physical campaign and reach a broader audience through online channels. Contact us to explore how we can integrate digital strategies into your flyer distribution plan.

How can I track my package

You can track your package in real-time using our online tracking system. Simply enter your tracking number on our website or app to see the current status and location of your shipment.

What types of items can I send via your courier service

We handle a wide variety of items, including documents, parcels, packages, and even large freight shipments. However, certain hazardous materials and prohibited items cannot be shipped. Please refer to our guidelines or contact us for specific restrictions.

Do you help with integration to my CRM?

Yes, we will work with your team to enable data transfer integrations to your CRM.

Do you offer freight services for large shipments

Yes, we offer freight services for large and heavy shipments. Our freight options include LTL (less-than-truckload) and FTL (full-truckload) services, as well as specialized handling for oversized items. Contact us for more information and a freight quote.

What materials do you use for printing flyers?

We use high-quality paper and ink to ensure your flyers are durable and visually appealing. Our standard options include various weights of glossy and matte paper, but we can also accommodate custom material requests. The choice of materials will depend on your design, budget, and campaign goals.

What is handing out flyers called?

What do you call the act of distributing flyers? The common term used in the industry is flyering. Companies that promote events or establishments usually hire flyer distributors to distribute flyers to the public as part of their marketing strategy.

Can I schedule a courier service for an event or trade show

Yes, we offer courier services for events, trade shows, and exhibitions. We can handle the logistics of transporting materials to and from the event venue, ensuring timely and secure delivery.

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