What happens if I lose my flyers?

Report the issue immediately in the app. A replacement may be sent or the job may be reassigned depending on the situation.

Do you deliver on weekends and holidays

Yes, we offer weekend and holiday delivery services for an additional fee. This ensures that your urgent packages can be delivered even outside of regular business hours.

What is the difference between express and standard shipping

Express shipping offers faster delivery times for urgent shipments, typically within the same day or next day, depending on the destination. Standard shipping provides more economical rates with longer delivery times, usually within 2-5 business days. Choose the service that best meets your needs and budget.

Can I include coupons or special offers on my flyers?

Yes, including coupons or special offers on your flyers can significantly increase their effectiveness. Coupons provide a tangible incentive for recipients to visit your business or make a purchase. We can help you design flyers that feature compelling offers and trackable codes to measure the response rate.

Payments are processed after your distribution is verified. This usually happens within 35 business days after the job is marked complete.

Is putting flyers in mailboxes a federal offense?

It is against the law to tamper with mailboxes. This includes placing non-postage stamped mailers (flyers) inside mailboxes or hanging them on the outside is not permitted and can lead to a substantial fine for each offense. It is even possible that this could result in a federal investigation, as mailbox tampering is considered a federal crime.

How do I get started with a flyer distribution campaign?

To get started, contact us to discuss your campaign goals, target audience, and distribution area. We will guide you through the process, from designing and printing your flyers to planning and executing the distribution. Our team will provide a customized plan and quote based on your specific needs.

How do customs duties and taxes work for international shipments

Customs duties and taxes are determined by the destination country and are the responsibility of the recipient. We assist with customs documentation to ensure compliance and smooth processing.

How do I file a claim for a lost or damaged package

To file a claim, contact our customer service team with your tracking number and details of the issue. We will guide you through the claims process and work to resolve it promptly.

Do you offer bulk discounts for large orders?

Yes, we offer competitive pricing and bulk discounts for large orders. The more flyers you distribute, the more cost-effective your campaign becomes. Contact us to discuss your specific needs and receive a customized quote that includes bulk pricing options.

Is it cheaper to print your own flyers?

If you are considering printing flyers, it may seem more cost-effective to do it yourself if you have a high-quality printer and paper. However, in most cases, it is more affordable to have them printed professionally. Printing companies that specialize in flyers are often able to offer discounts on bulk printing, resulting in lower costs. Additionally, they typically have faster turnaround times and produce higher quality prints.

Are there any penalties for incomplete jobs?

Yes, if you abandon a gig or dont meet the verification requirements, you may receive a lower rating or be suspended from future gigs.

What is the distributor leaderboard?

A leaderboard inside the app ranks top distributors by completed drops, reliability, and speed.

Do you offer door-to-door distribution?

Yes, we offer door-to-door distribution to ensure your flyers reach their intended audience directly. Door-to-door distribution is highly effective for residential areas, allowing your flyers to be placed directly at the recipients home. This method increases the likelihood that your message will be seen and acted upon.

Can I ship items internationally with customs restrictions

Yes, but it is important to comply with the customs regulations of the destination country. We can assist with customs documentation and ensure that your shipment meets all legal requirements. Certain items may be restricted or prohibited in some countries, so please check with us before shipping.

What happens if I miss a drop or have an issue?

Its important to communicate through the app. If something goes wrong, report it immediately to avoid penalties and ensure support can assist you.

Do you provide packaging materials

Yes, we offer a range of packaging materials, including boxes, envelopes, bubble wrap, and packing tape. You can purchase these materials from us or request them when scheduling a pickup.

Can I use a bike or scooter instead of walking?

Yes, bikes and scooters are allowed if they help complete the drop efficiently, as long as you follow safety guidelines.

Can you hang flyers on telephone poles?

It is illegal to put flyers on telephone poles. When linemen begin their ascent up utility poles, they are faced with numerous safety concerns. Between the high voltage electricity overhead and the unforgiving ground below, their work environment is truly hazardous. To add to their challenges, they also have to deal with illegally posted signs and flyers that further complicate their already demanding job.

What if the recipient is not available at the time of delivery

If the recipient is not available, our courier will leave a delivery notice with instructions for rescheduling or picking up the package at a local depot. You can also request a specific delivery time or arrange for delivery to a secure location, such as a neighbor or a designated drop-off point.

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