Can I cancel or reschedule a pickup

Yes, you can cancel or reschedule a pickup by contacting our customer service team. Please provide as much notice as possible to avoid any cancellation fees.

Can I decline certain flyer topics?

Yes. You can customize your gig preferences in the app to avoid flyers for politics, adult content, etc.

Can I choose specific neighborhoods for flyer distribution?

Yes, you can specify neighborhoods or areas for targeted distribution. We can help you identify the best locations based on your target audience and campaign objectives. By focusing on specific neighborhoods, you can ensure that your message reaches the most relevant recipients, maximizing your return on investment.

How can I ensure my package is delivered by a specific time

We offer timed delivery services to ensure your package arrives by a specific time. This service is ideal for urgent or time-sensitive shipments. Please specify your delivery time requirements when booking your shipment.

Can I request a delivery confirmation notification

Yes, you can request delivery confirmation notifications via email or SMS. This service provides real-time updates on the delivery status and confirms when your package has been delivered.

Do you offer signature confirmation upon delivery

Yes, we offer signature confirmation services to ensure that your package is received by the intended recipient. This provides an added layer of security for your valuable shipments.

How long does a typical flyer drop take?

Depending on the quantity and area, flyer drops can range from 1 to 4 hours. The estimate is always provided before you accept a gig.

What is the difference between express and standard shipping

Express shipping offers faster delivery times for urgent shipments, typically within the same day or next day, depending on the destination. Standard shipping provides more economical rates with longer delivery times, usually within 2-5 business days. Choose the service that best meets your needs and budget.

What happens if some flyers are not distributed?

We provide detailed reports to ensure all flyers are distributed as planned. If any issues arise that prevent complete distribution, we will address them promptly and take corrective actions. This may include re-distribution or other measures to ensure your campaign reaches the intended audience. Our goal is to achieve full coverage and satisfaction.

What if it rains or the weather is bad?

Flyertap allows for weather delays. You can request a reschedule or wait for further instructions from campaign managers.

Can you distribute flyers during special events or holidays?

Yes, distributing flyers during special events or holidays can be highly effective, and we can accommodate such requests. Special events and holidays often see increased foot traffic and engagement, making them ideal times for flyer distribution. Contact us to schedule your distribution around these key dates and maximize your campaigns impact.

How do you package flyers?

To protect the bundles from moisture, it is recommended to place them in a plastic or Ziploc bag. The booklets should be covered with bubble wrap and then placed in a sturdy cardboard box or envelope. Finally, the box should be securely closed and sealed.

What is the distributor leaderboard?

A leaderboard inside the app ranks top distributors by completed drops, reliability, and speed.

Can I get a receipt for my shipment

Yes, you will receive a receipt for your shipment. Receipts can be emailed to you or printed at the time of pickup. Additionally, you can access your shipment history and receipts through your online account.

What flyer sizes do you recommend?

The most common sizes for flyers are A5 (5.8 x 8.3 inches), A6 (4.1 x 5.8 inches), and DL (3.9 x 8.3 inches). These sizes are popular because they are easy to handle and distribute. However, we can accommodate custom sizes to suit your specific needs and campaign goals. Our team can help you choose the best size for your flyers based on your message and design.

Will I be notified when flyers are shipped?

Yes. Youll receive a tracking link via email or in-app notification when your flyer package is shipped.

Will I always receive the same number of flyers?

Quantities vary by gig and area size. Youll be told how many to expect before accepting the gig.

What if someone complains during my route?

Stay calm and respectful. Report the issue in-app and discontinue distribution in that area until support responds.

Can I supply my own flyers for distribution?

Yes, you are welcome to supply your own flyers for distribution. We will coordinate with you to ensure that the flyers meet the necessary specifications for effective distribution. Alternatively, we offer comprehensive services that include design and printing, allowing you to handle everything in one place for convenience and consistency.

Do you offer printing services for flyers?

Yes, we offer high-quality printing services in various sizes and finishes. Our printing services ensure that your flyers are vibrant, durable, and professionally produced. We use top-quality paper and ink to create flyers that effectively convey your message and catch the eye of your audience.

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Expert Offline Marketing North Druid Hills, GA

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