Do you offer discounts for non-profit organizations and charities

Yes, we offer special rates and discounts for non-profit organizations and charities. Contact our sales team to discuss your needs and find out how we can support your mission with our courier services.

Payments are processed after your distribution is verified. This usually happens within 35 business days after the job is marked complete.

Can you handle last-minute flyer distribution requests?

We try to accommodate last-minute requests whenever possible, but it is always best to schedule in advance for optimal planning and execution. If you have an urgent distribution need, please contact us as soon as possible, and we will do our best to meet your requirements and timeline.

Can I include coupons or special offers on my flyers?

Yes, including coupons or special offers on your flyers can significantly increase their effectiveness. Coupons provide a tangible incentive for recipients to visit your business or make a purchase. We can help you design flyers that feature compelling offers and trackable codes to measure the response rate.

How do I update my delivery address for flyers?

Go to your profile in the app and edit your address. Make sure its accurate to avoid delays.

Are there restrictions on where I can leave flyers?

Yes. Flyers must not be placed in mailboxes, inside gated buildings, or on vehicles unless otherwise specified.

What happens if my package is lost or damaged

In the rare event that a package is lost or damaged, we offer insurance options to cover the value of your shipment. Our customer service team will assist you in filing a claim and resolving the issue as quickly as possible.

Is it illegal to post flyers around town?

Generally, the freedom of speech allows you to post flyers in public parks, on community bulletin boards, and utility poles among other public properties. Additionally, you can also distribute flyers directly to people on the sidewalk as long as you do not obstruct their paths or harass them.

Can I get a sample distribution report before committing?

Yes, we can provide a sample distribution report to showcase our tracking and reporting capabilities. The sample report will give you an idea of the level of detail and transparency you can expect when working with us. Contact us to request a sample report and learn more about our distribution process.

How can I update the delivery address after the package has been shipped

If you need to update the delivery address, contact our customer service team as soon as possible. We will make every effort to reroute the package, although additional fees may apply depending on the service and delivery status.

Do I need permission to distribute flyers?

In most areas, it is crucial to seek permission from the local government before distributing flyers. It is recommended to consult with the local authorities to learn about the laws and regulations regarding flyer distribution. Moreover, in certain locations, door-to-door flyer distribution may only be allowed during specific days or hours of the week.

Do you offer digital flyer distribution services?

Yes, we can assist with digital and physical flyer distribution. digital distribution can complement your physical campaign and reach a broader audience through online channels. Contact us to explore how we can integrate digital strategies into your flyer distribution plan.

What is the best time of year to distribute flyers?

The best time to distribute flyers depends on your business and target audience. Holidays, special events, and seasonal promotions are often effective times for flyer distribution. For example, retail businesses may benefit from distributing flyers before major shopping seasons, while event organizers might distribute flyers leading up to the event date. We can help you determine the optimal timing for your campaign.

How do you handle remote area deliveries

We deliver to remote areas through our extensive network of couriers and partners. Delivery times to remote locations may be longer, and additional fees may apply. Contact us for specific details on remote area deliveries.

Do I have to knock on doors?

No. Distributors should never knock unless explicitly instructed. Flyer drops are passive unless stated otherwise.

Do I need a background check?

In most cases, no. However, some high-value or sensitive campaigns may require a basic background check.

Can you print the flyers for me?

Yes, Flyertap provides complete flyer distribution services, including design, printing, campaign planning, and targeted delivery.

Do you offer signature confirmation upon delivery

Yes, we offer signature confirmation services to ensure that your package is received by the intended recipient. This provides an added layer of security for your valuable shipments.

How are performance issues reviewed?

Flyertap reviews GPS data, photo logs, and client feedback to evaluate disputed or incomplete drops.

What types of items can I send via your courier service

We handle a wide variety of items, including documents, parcels, packages, and even large freight shipments. However, certain hazardous materials and prohibited items cannot be shipped. Please refer to our guidelines or contact us for specific restrictions.

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