Do you offer bulk shipping discounts

Yes, we offer discounts for bulk shipments and regular business customers. Contact our sales team to discuss your shipping needs and receive a customized quote.

How do I contact customer service if I have issues or questions?

You can contact our customer service team via phone, email, or through our website contact form. Our team is here to assist you with any questions, concerns, or issues you may have. We strive to provide prompt and helpful support to ensure your satisfaction and the success of your flyer distribution campaign.

What is the maximum weight and size for a package

The maximum weight and size limits vary depending on the service selected and destination. Generally, we can accommodate packages up to 70 kg (154 lbs) and dimensions up to 274 cm (108 inches) in combined length and girth. For larger shipments, please contact us for freight options.

What happens if some flyers are not distributed?

We provide detailed reports to ensure all flyers are distributed as planned. If any issues arise that prevent complete distribution, we will address them promptly and take corrective actions. This may include re-distribution or other measures to ensure your campaign reaches the intended audience. Our goal is to achieve full coverage and satisfaction.

Is it illegal to post flyers around town?

Generally, the freedom of speech allows you to post flyers in public parks, on community bulletin boards, and utility poles among other public properties. Additionally, you can also distribute flyers directly to people on the sidewalk as long as you do not obstruct their paths or harass them.

How are repeat offenders handled?

Distributors who repeatedly violate policy may be permanently removed from the platform.

Can I send fragile items

Yes, we handle fragile items with care. Please ensure that fragile items are properly packaged with sufficient cushioning and marked as fragile. Our couriers are trained to handle such packages with extra care.

Do I need permission to distribute flyers?

In most areas, it is crucial to seek permission from the local government before distributing flyers. It is recommended to consult with the local authorities to learn about the laws and regulations regarding flyer distribution. Moreover, in certain locations, door-to-door flyer distribution may only be allowed during specific days or hours of the week.

Can I cancel or reschedule a pickup

Yes, you can cancel or reschedule a pickup by contacting our customer service team. Please provide as much notice as possible to avoid any cancellation fees.

What happens if I lose my flyers?

Report the issue immediately in the app. A replacement may be sent or the job may be reassigned depending on the situation.

How do I improve my chances of getting more gigs?

Maintain high ratings, complete distributions on time, and follow all instructions. Top-rated distributors often get priority access to premium gigs.

How do I handle returns and reverse logistics

We offer return shipping services and reverse logistics solutions to manage your returns efficiently. You can schedule return pickups and track the return process through our system. Contact us to set up a return management solution tailored to your needs.

How do I earn top-performer badges?

Complete multiple verified gigs on time, with positive feedback. Badges are issued monthly.

Do you offer bulk discounts for large orders?

Yes, we offer competitive pricing and bulk discounts for large orders. The more flyers you distribute, the more cost-effective your campaign becomes. Contact us to discuss your specific needs and receive a customized quote that includes bulk pricing options.

What is the difference between express and standard shipping

Express shipping offers faster delivery times for urgent shipments, typically within the same day or next day, depending on the destination. Standard shipping provides more economical rates with longer delivery times, usually within 2-5 business days. Choose the service that best meets your needs and budget.

How can I measure the success of my flyer distribution campaign?

Success can be measured through various methods, including tracking codes, special offers, customer surveys, and increased foot traffic or sales. By including unique discount codes or QR codes on your flyers, you can track responses and measure the effectiveness of your campaign. Additionally, customer feedback and sales data can provide insights into how well your flyers performed.

How long does a typical flyer drop take?

Depending on the quantity and area, flyer drops can range from 1 to 4 hours. The estimate is always provided before you accept a gig.

Can I get a receipt for my shipment

Yes, you will receive a receipt for your shipment. Receipts can be emailed to you or printed at the time of pickup. Additionally, you can access your shipment history and receipts through your online account.

What happens if my phone dies during a gig?

Charge your device before beginning. If your phone dies mid-gig, your data may not be saved, and the drop could be invalid.

What if someone complains during my route?

Stay calm and respectful. Report the issue in-app and discontinue distribution in that area until support responds.

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Expert Offline Marketing Greenwich, CT

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