How do I file a claim for a lost or damaged package

To file a claim, contact our customer service team with your tracking number and details of the issue. We will guide you through the claims process and work to resolve it promptly.

Do you provide distribution reports?

Yes, we provide detailed distribution reports that include GPS tracking data, maps of the distribution area, and confirmation of completed deliveries. These reports offer full transparency and allow you to verify that your flyers were distributed as planned. The reports can also include insights on distribution effectiveness and reach.

What happens if my phone dies during a gig?

Charge your device before beginning. If your phone dies mid-gig, your data may not be saved, and the drop could be invalid.

Can I work in multiple cities?

Yes, you can update your location in the app or apply to gigs in other cities when traveling.

Do you offer freight services for large shipments

Yes, we offer freight services for large and heavy shipments. Our freight options include LTL (less-than-truckload) and FTL (full-truckload) services, as well as specialized handling for oversized items. Contact us for more information and a freight quote.

Can I take breaks during a flyer distribution?

Yes, but time away should not exceed 30 minutes without notifying support. Longer breaks may affect verification.

Is there a Flyertap referral program?

Yes! You can refer other distributors and earn a bonus when they complete their first verified drop.

How do I set up a business account with your courier service

Setting up a business account is simple. Contact our sales team or fill out the online application form on our website. A representative will assist you with the setup process, discuss your shipping needs, and explain the benefits of having a business account.

How do I upload proof of delivery?

Use the app to take geotagged photos and confirm drop completion. Submissions must include a timestamp.

How much does it cost to print 5,000 flyers?

Here is a simple guide that covers everything from start to finish. The prices for different quantities are as follows: 5,000: 4x6 both sided print is 200-400 including print and with shipping 10,000: 4x6 both sided print is 400-600 including print and with shipping 15,000: 4x6 both sided print is 550-750 including print and shipping

How can I ensure my flyer distribution is effective?

To ensure effective flyer distribution, focus on a well-designed flyer, targeted distribution, and a clear call-to-action. Work with our design team to create an eye-catching and compelling flyer. Use demographic data to target the right audience, and include incentives such as discounts or special offers. Additionally, track and measure the results to gauge effectiveness and make any necessary adjustments.

Which is correct flyer or flier?

Flier and flyer are two versions of the same word that can refer to either a brochure or an individual who flies. These spellings are used in both British and American English, but flyer has become the more prevalent choice for all meanings.

What is the cost of your courier services

The cost of our courier services varies based on factors such as the size and weight of the package, the delivery distance, and the speed of service required. For an accurate quote, you can use our online calculator or contact our customer service team.

What do I do with damaged flyers?

Take photos and notify support. You may receive a partial credit or be sent replacements depending on severity.

Can I bring pets during my shift?

No. To avoid complaints and ensure professionalism, pets are not allowed during flyer distribution.

How do I update my delivery address for flyers?

Go to your profile in the app and edit your address. Make sure its accurate to avoid delays.

Can I request a delivery confirmation notification

Yes, you can request delivery confirmation notifications via email or SMS. This service provides real-time updates on the delivery status and confirms when your package has been delivered.

Are there any restrictions on where flyers can be distributed?

There are certain restrictions based on local regulations and community guidelines. We comply with all relevant laws to ensure legal and respectful distribution. For example, some areas may have restrictions on door-to-door solicitation or placing flyers on vehicles. Our team will advise you on any restrictions and help plan a distribution strategy that adheres to all guidelines.

Do I need prior experience to join Flyertap?

No prior experience is required. Flyertap provides guidelines and resources to help new distributors succeed.

How do you handle flyer distribution during bad weather?

We monitor weather conditions closely and may adjust distribution schedules to ensure effectiveness and safety. In cases of severe weather, we may postpone distribution to a later date when conditions improve. Our goal is to ensure that your flyers are delivered in the best possible conditions to maximize their impact.

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Expert Offline Marketing Sherrelwood, CO

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