How do I schedule a courier pickup

Scheduling a courier pickup is easy. You can do it online through our website, via our mobile app, or by calling our customer service. Simply provide the pickup location, time, and package details, and well take care of the rest.

Do you offer freight services for large shipments

Yes, we offer freight services for large and heavy shipments. Our freight options include LTL (less-than-truckload) and FTL (full-truckload) services, as well as specialized handling for oversized items. Contact us for more information and a freight quote.

What happens if I miss a drop or have an issue?

Its important to communicate through the app. If something goes wrong, report it immediately to avoid penalties and ensure support can assist you.

How are repeat offenders handled?

Distributors who repeatedly violate policy may be permanently removed from the platform.

Can I supply my own flyers for distribution?

Yes, you are welcome to supply your own flyers for distribution. We will coordinate with you to ensure that the flyers meet the necessary specifications for effective distribution. Alternatively, we offer comprehensive services that include design and printing, allowing you to handle everything in one place for convenience and consistency.

Can you hang flyers on telephone poles?

It is illegal to put flyers on telephone poles. When linemen begin their ascent up utility poles, they are faced with numerous safety concerns. Between the high voltage electricity overhead and the unforgiving ground below, their work environment is truly hazardous. To add to their challenges, they also have to deal with illegally posted signs and flyers that further complicate their already demanding job.

How can I ensure my package is delivered by a specific time

We offer timed delivery services to ensure your package arrives by a specific time. This service is ideal for urgent or time-sensitive shipments. Please specify your delivery time requirements when booking your shipment.

How do I leave a review for the campaign?

After the job, you can leave a review or feedback for the client inside the app, which helps improve the platform.

How do you handle customs clearance for international shipments

Our team assists with customs clearance by preparing the necessary documentation and ensuring compliance with international shipping regulations. We work closely with customs authorities to expedite the clearance process and minimize delays.

How do I report property damage?

Take photos immediately and report it through the in-app incident form. Do not attempt repairs yourself.

What if it rains or the weather is bad?

Flyertap allows for weather delays. You can request a reschedule or wait for further instructions from campaign managers.

What happens if I get sick before a gig?

Please cancel the gig as soon as possible through the app. Repeated last-minute cancellations may affect your eligibility.

Do you offer design services for flyers?

Yes, we have a team of experienced graphic designers who can create eye-catching and effective flyer designs for your campaign. Our designers will work with you to understand your brand, message, and goals, ensuring that the final design is both visually appealing and strategically effective.

Do you offer any guarantees for flyer distribution?

We guarantee professional and thorough distribution supported by GPS tracking and detailed reports. Our goal is to ensure complete satisfaction with your campaign. If any issues arise, we will address them promptly and take corrective actions to achieve the desired results. Our commitment to quality and transparency ensures that your flyers are distributed effectively.

Is leaving a flyer soliciting?

Placing flyers on a door without engaging in conversation is typically known as canvassing, which is generally legal because it does not involve directly selling a product or service.

Do you offer international shipping

Yes, we offer international shipping to many countries around the world. Our international services include customs clearance and tracking to ensure smooth and timely delivery.

Can I schedule regular pickups for my business

Absolutely. We offer scheduled pickup services for businesses that require regular courier services. This can be set up on a daily, weekly, or monthly basis to meet your specific needs.

Do I need permission to distribute flyers?

In most areas, it is crucial to seek permission from the local government before distributing flyers. It is recommended to consult with the local authorities to learn about the laws and regulations regarding flyer distribution. Moreover, in certain locations, door-to-door flyer distribution may only be allowed during specific days or hours of the week.

How can I update the delivery address after the package has been shipped

If you need to update the delivery address, contact our customer service team as soon as possible. We will make every effort to reroute the package, although additional fees may apply depending on the service and delivery status.

Do you offer bulk shipping discounts

Yes, we offer discounts for bulk shipments and regular business customers. Contact our sales team to discuss your shipping needs and receive a customized quote.

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Expert Offline Marketing Niwot, CO

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