Are there any penalties for incomplete jobs?

Yes, if you abandon a gig or dont meet the verification requirements, you may receive a lower rating or be suspended from future gigs.

How do I report a completed job?

Once the final flyer is delivered, you mark the job as complete in the app and submit required proof of delivery.

How can I update the delivery address after the package has been shipped

If you need to update the delivery address, contact our customer service team as soon as possible. We will make every effort to reroute the package, although additional fees may apply depending on the service and delivery status.

How do you package flyers?

To protect the bundles from moisture, it is recommended to place them in a plastic or Ziploc bag. The booklets should be covered with bubble wrap and then placed in a sturdy cardboard box or envelope. Finally, the box should be securely closed and sealed.

What happens if I miss a drop or have an issue?

Its important to communicate through the app. If something goes wrong, report it immediately to avoid penalties and ensure support can assist you.

How do customs duties and taxes work for international shipments

Customs duties and taxes are determined by the destination country and are the responsibility of the recipient. We assist with customs documentation to ensure compliance and smooth processing.

Can I schedule a courier service for an event or trade show

Yes, we offer courier services for events, trade shows, and exhibitions. We can handle the logistics of transporting materials to and from the event venue, ensuring timely and secure delivery.

How do I pay for courier services

We accept various payment methods, including credit cards, debit cards, PayPal, and corporate accounts. Payment can be made online, through our app, or at the time of pickup.

How do I file a claim for a lost or damaged package

To file a claim, contact our customer service team with your tracking number and details of the issue. We will guide you through the claims process and work to resolve it promptly.

How can I ensure my flyers stand out?

To ensure your flyers stand out, focus on a professional design, a clear and compelling message, and high-quality printing. Use eye-catching colors, strong visuals, and a concise call-to-action. Our design team can help you create a flyer that grabs attention and effectively communicates your message. Additionally, consider unique flyer sizes or shapes to differentiate your flyers from others.

Can you distribute flyers to businesses as well as residences?

Yes, we distribute flyers to both businesses and residential addresses. Business-to-business (B2B) flyer distribution can be an effective way to reach other businesses and promote your products or services. We can tailor our distribution strategy to target the specific type of recipients you wish to reach.

Do you offer custom flyer shapes?

Yes, we can create custom-shaped flyers to help your campaign stand out. Unique shapes can attract more attention and make your flyers more memorable. Our design and printing teams can work with you to develop a custom shape that complements your brand and message.

How can I ensure my package is delivered by a specific time

We offer timed delivery services to ensure your package arrives by a specific time. This service is ideal for urgent or time-sensitive shipments. Please specify your delivery time requirements when booking your shipment.

How can I ensure my flyer distribution is effective?

To ensure effective flyer distribution, focus on a well-designed flyer, targeted distribution, and a clear call-to-action. Work with our design team to create an eye-catching and compelling flyer. Use demographic data to target the right audience, and include incentives such as discounts or special offers. Additionally, track and measure the results to gauge effectiveness and make any necessary adjustments.

Can I deliver to commercial areas?

Only if the campaign includes business districts. Some clients target residential only.

Can I ship items internationally with customs restrictions

Yes, but it is important to comply with the customs regulations of the destination country. We can assist with customs documentation and ensure that your shipment meets all legal requirements. Certain items may be restricted or prohibited in some countries, so please check with us before shipping.

What if the recipient is not available at the time of delivery

If the recipient is not available, our courier will leave a delivery notice with instructions for rescheduling or picking up the package at a local depot. You can also request a specific delivery time or arrange for delivery to a secure location, such as a neighbor or a designated drop-off point.

How do I schedule a courier pickup

Scheduling a courier pickup is easy. You can do it online through our website, via our mobile app, or by calling our customer service. Simply provide the pickup location, time, and package details, and well take care of the rest.

Can I deliver flyers with a friend?

Yes, but each person must be signed up individually and complete tracking for their assigned portion.

What should I do if my package is delayed

If your package is delayed, please check the tracking information for updates. If further assistance is needed, contact our customer service team, and we will investigate the issue and provide a resolution.

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