How can I ensure my package is delivered by a specific time

We offer timed delivery services to ensure your package arrives by a specific time. This service is ideal for urgent or time-sensitive shipments. Please specify your delivery time requirements when booking your shipment.

How do I upload proof of delivery?

Use the app to take geotagged photos and confirm drop completion. Submissions must include a timestamp.

Do I need prior experience to join Flyertap?

No prior experience is required. Flyertap provides guidelines and resources to help new distributors succeed.

How do I file a claim for a lost or damaged package

To file a claim, contact our customer service team with your tracking number and details of the issue. We will guide you through the claims process and work to resolve it promptly.

What security measures do you have in place for high-value shipments

We offer enhanced security measures for high-value shipments, including GPS tracking, signature confirmation, and optional insurance. Our couriers are trained in secure handling procedures to ensure the safety of your valuable items.

Do I have to knock on doors?

No. Distributors should never knock unless explicitly instructed. Flyer drops are passive unless stated otherwise.

Can I reschedule a flyer drop?

Yes. You can request a reschedule in the app up to 12 hours before the drop time. Approval depends on availability.

Can I schedule my flyer distribution in advance?

Yes, you can schedule your flyer distribution in advance to align with your marketing plan and specific campaign dates. Advance scheduling allows for better planning and ensures that your flyers are distributed at the most effective times. Contact us to discuss your preferred timeline and schedule your distribution.

Can I target specific demographics with my flyer distribution?

Yes, we can help you target specific demographics to maximize the effectiveness of your flyer distribution campaign. By using demographic data such as age, income, household size, and interests, we can tailor your distribution to reach your ideal audience. This ensures that your message gets in front of the people most likely to respond.

What happens if my package is lost or damaged

In the rare event that a package is lost or damaged, we offer insurance options to cover the value of your shipment. Our customer service team will assist you in filing a claim and resolving the issue as quickly as possible.

Can I choose specific neighborhoods for flyer distribution?

Yes, you can specify neighborhoods or areas for targeted distribution. We can help you identify the best locations based on your target audience and campaign objectives. By focusing on specific neighborhoods, you can ensure that your message reaches the most relevant recipients, maximizing your return on investment.

What happens if my phone dies during a gig?

Charge your device before beginning. If your phone dies mid-gig, your data may not be saved, and the drop could be invalid.

How are flyer bundles organized?

Flyers are pre-counted and bundled in manageable stacks. Do not split bundles unless instructed.

What is the minimum order quantity for flyer distribution?

The minimum order quantity varies depending on the location and type of campaign. For most areas, we have a minimum order quantity of 300 flyers to ensure cost-effectiveness and reach. Please contact us to discuss your specific requirements and get a precise minimum order quantity for your campaign.

How do I get started with a flyer distribution campaign?

To get started, contact us to discuss your campaign goals, target audience, and distribution area. We will guide you through the process, from designing and printing your flyers to planning and executing the distribution. Our team will provide a customized plan and quote based on your specific needs.

What is the difference between express and standard shipping

Express shipping offers faster delivery times for urgent shipments, typically within the same day or next day, depending on the destination. Standard shipping provides more economical rates with longer delivery times, usually within 2-5 business days. Choose the service that best meets your needs and budget.

How do you handle remote area deliveries

We deliver to remote areas through our extensive network of couriers and partners. Delivery times to remote locations may be longer, and additional fees may apply. Contact us for specific details on remote area deliveries.

Do I need to check in before starting?

Yes. All distributors must check in via the app to initiate GPS tracking and start the timer.

What is the role of a flyer distributor?

As part of your responsibilities, you will be tasked with promoting the company during public events, keeping track of the number of flyers distributed in specific locations, and providing relevant information about the content of the flyers. Additionally, you will assist in organizing advertising events.

How do I prepare my package for shipment

Proper packaging is essential to ensure safe delivery. Use a sturdy box, appropriate cushioning materials, and secure all items inside. Seal the package with strong tape and label it clearly with the recipients address and your return address.

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Expert Offline Marketing Orcutt, CA

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