How do I report a completed job?

Once the final flyer is delivered, you mark the job as complete in the app and submit required proof of delivery.

Do you offer international shipping

Yes, we offer international shipping to many countries around the world. Our international services include customs clearance and tracking to ensure smooth and timely delivery.

Can I include QR codes on my flyers?

Yes, including QR codes on your flyers can provide an interactive element and track engagement. QR codes can link to your website, landing page, or special offer, making it easy for recipients to access additional information or take action. We can help you design and integrate QR codes into your flyer to enhance its effectiveness.

Do you offer distribution to PO Boxes?

No, we do not distribute to PO Boxes as our service focuses on direct, physical addresses. Our goal is to reach individuals and businesses at their physical locations to maximize engagement and response rates. If you have specific targeting needs, please discuss them with us, and we will work to find the best solution.

Can I choose specific neighborhoods for flyer distribution?

Yes, you can specify neighborhoods or areas for targeted distribution. We can help you identify the best locations based on your target audience and campaign objectives. By focusing on specific neighborhoods, you can ensure that your message reaches the most relevant recipients, maximizing your return on investment.

How do I pay for courier services

We accept various payment methods, including credit cards, debit cards, PayPal, and corporate accounts. Payment can be made online, through our app, or at the time of pickup.

What types of items can I send via your courier service

We handle a wide variety of items, including documents, parcels, packages, and even large freight shipments. However, certain hazardous materials and prohibited items cannot be shipped. Please refer to our guidelines or contact us for specific restrictions.

Are there restrictions on where I can leave flyers?

Yes. Flyers must not be placed in mailboxes, inside gated buildings, or on vehicles unless otherwise specified.

How do I file a claim for a lost or damaged package

To file a claim, contact our customer service team with your tracking number and details of the issue. We will guide you through the claims process and work to resolve it promptly.

How do I upload proof of delivery?

Use the app to take geotagged photos and confirm drop completion. Submissions must include a timestamp.

How do I know where to distribute flyers?

Each gig provides a map, boundaries, and location instructions in the app. You must stick to the assigned area.

How are flyer bundles organized?

Flyers are pre-counted and bundled in manageable stacks. Do not split bundles unless instructed.

Do you offer temperature-controlled shipping

Yes, we provide temperature-controlled shipping options for items that require specific temperature conditions. This service is ideal for pharmaceuticals, perishable foods, and other sensitive items. Contact us for more details on this service.

Are bonuses available?

Yes. Some gigs include bonuses for early completion or high performance across multiple jobs.

Do I need prior experience to join Flyertap?

No prior experience is required. Flyertap provides guidelines and resources to help new distributors succeed.

How do I prepare my package for shipment

Proper packaging is essential to ensure safe delivery. Use a sturdy box, appropriate cushioning materials, and secure all items inside. Seal the package with strong tape and label it clearly with the recipients address and your return address.

What is the cost of your courier services

The cost of our courier services varies based on factors such as the size and weight of the package, the delivery distance, and the speed of service required. For an accurate quote, you can use our online calculator or contact our customer service team.

What if the recipient is not available at the time of delivery

If the recipient is not available, our courier will leave a delivery notice with instructions for rescheduling or picking up the package at a local depot. You can also request a specific delivery time or arrange for delivery to a secure location, such as a neighbor or a designated drop-off point.

What flyer sizes do you recommend?

The most common sizes for flyers are A5 (5.8 x 8.3 inches), A6 (4.1 x 5.8 inches), and DL (3.9 x 8.3 inches). These sizes are popular because they are easy to handle and distribute. However, we can accommodate custom sizes to suit your specific needs and campaign goals. Our team can help you choose the best size for your flyers based on your message and design.

What measures do you take to ensure timely delivery

We use advanced logistics planning, real-time tracking, and a reliable network of couriers to ensure timely delivery. Our commitment to punctuality is backed by our efficient processes and experienced team.

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