What should I do if my package is delayed

If your package is delayed, please check the tracking information for updates. If further assistance is needed, contact our customer service team, and we will investigate the issue and provide a resolution.

What is the turnaround time for printing flyers?

The turnaround time for printing flyers typically ranges from 2-5 business days, depending on the complexity of the design and the volume of the order. We strive to provide quick and efficient printing services without compromising quality. If you have a specific deadline, please let us know, and we will do our best to accommodate your timeline.

Will you send a report after the completion of the job?

We are happy to inform you that we will provide you with a comprehensive report that includes all the necessary details about the specific metrics that can help you track your Return on Advertising Spend (ROAS).

What is the cost of your courier services

The cost of our courier services varies based on factors such as the size and weight of the package, the delivery distance, and the speed of service required. For an accurate quote, you can use our online calculator or contact our customer service team.

How can I ensure my package is delivered by a specific time

We offer timed delivery services to ensure your package arrives by a specific time. This service is ideal for urgent or time-sensitive shipments. Please specify your delivery time requirements when booking your shipment.

How many flyers should I distribute?

To determine the quantity of leaflets to distribute based on your goal of acquiring new customers, use a conservative conversion rate of 1 in 1,000. For instance, if your target is to gain 30 new clients, you can use basic math to calculate that 30,000 leaflets should be distributed.

How do I get assigned to a flyer distribution gig?

Gigs are assigned based on your location, availability, and past performance. Youll receive a notification in the app when a new gig is available.

Is a uniform required while distributing?

Uniforms are not required unless specified by the campaign. Wear comfortable and presentable attire.

How do I report a completed job?

Once the final flyer is delivered, you mark the job as complete in the app and submit required proof of delivery.

Do you offer bulk shipping discounts

Yes, we offer discounts for bulk shipments and regular business customers. Contact our sales team to discuss your shipping needs and receive a customized quote.

Is there a Flyertap referral program?

Yes! You can refer other distributors and earn a bonus when they complete their first verified drop.

Can I request a courier service for sensitive or confidential materials

Yes, we specialize in the secure handling and delivery of sensitive and confidential materials. Our couriers are trained to handle such shipments with the utmost care, and we offer tracking and signature confirmation for added security.

Can I reuse leftover flyers?

No. Leftover flyers must be reported and discarded or returned according to instructions. Unauthorized use is prohibited.

What if it rains or the weather is bad?

Flyertap allows for weather delays. You can request a reschedule or wait for further instructions from campaign managers.

Do you offer package insurance

Yes, we offer optional insurance coverage for your packages. This provides peace of mind knowing that your shipment is protected against loss or damage. Please inquire about insurance options when scheduling your shipment.

Is putting flyers in mailboxes a federal offense?

It is against the law to tamper with mailboxes. This includes placing non-postage stamped mailers (flyers) inside mailboxes or hanging them on the outside is not permitted and can lead to a substantial fine for each offense. It is even possible that this could result in a federal investigation, as mailbox tampering is considered a federal crime.

Do I have to knock on doors?

No. Distributors should never knock unless explicitly instructed. Flyer drops are passive unless stated otherwise.

What is the difference between express and standard shipping

Express shipping offers faster delivery times for urgent shipments, typically within the same day or next day, depending on the destination. Standard shipping provides more economical rates with longer delivery times, usually within 2-5 business days. Choose the service that best meets your needs and budget.

Can I deliver flyers with a friend?

Yes, but each person must be signed up individually and complete tracking for their assigned portion.

How do I handle returns and reverse logistics

We offer return shipping services and reverse logistics solutions to manage your returns efficiently. You can schedule return pickups and track the return process through our system. Contact us to set up a return management solution tailored to your needs.

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Expert Offline Marketing Darwin, CA

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