Can I pause a gig after I’ve started?

Yes, but you must notify the support team or pause via the app with a reason. Repeated interruptions may impact your rating.

Can I send fragile items

Yes, we handle fragile items with care. Please ensure that fragile items are properly packaged with sufficient cushioning and marked as fragile. Our couriers are trained to handle such packages with extra care.

What is your policy on flyer returns?

We do not return undelivered flyers, but we ensure maximum distribution coverage through detailed planning and execution. If any issues arise that prevent full distribution, we will take corrective actions to address them. Our goal is to achieve complete distribution and provide full value for your campaign investment.

How do you handle flyer distribution during bad weather?

We monitor weather conditions closely and may adjust distribution schedules to ensure effectiveness and safety. In cases of severe weather, we may postpone distribution to a later date when conditions improve. Our goal is to ensure that your flyers are delivered in the best possible conditions to maximize their impact.

Do I have to knock on doors?

No. Distributors should never knock unless explicitly instructed. Flyer drops are passive unless stated otherwise.

What happens if I get sick before a gig?

Please cancel the gig as soon as possible through the app. Repeated last-minute cancellations may affect your eligibility.

How do I update my delivery address for flyers?

Go to your profile in the app and edit your address. Make sure its accurate to avoid delays.

Can I schedule regular pickups for my business

Absolutely. We offer scheduled pickup services for businesses that require regular courier services. This can be set up on a daily, weekly, or monthly basis to meet your specific needs.

How do I schedule a courier pickup

Scheduling a courier pickup is easy. You can do it online through our website, via our mobile app, or by calling our customer service. Simply provide the pickup location, time, and package details, and well take care of the rest.

Which is correct flyer or flier?

Flier and flyer are two versions of the same word that can refer to either a brochure or an individual who flies. These spellings are used in both British and American English, but flyer has become the more prevalent choice for all meanings.

What flyer sizes do you recommend?

The most common sizes for flyers are A5 (5.8 x 8.3 inches), A6 (4.1 x 5.8 inches), and DL (3.9 x 8.3 inches). These sizes are popular because they are easy to handle and distribute. However, we can accommodate custom sizes to suit your specific needs and campaign goals. Our team can help you choose the best size for your flyers based on your message and design.

Can you print the flyers for me?

Yes, Flyertap provides complete flyer distribution services, including design, printing, campaign planning, and targeted delivery.

Do you offer distribution to PO Boxes?

No, we do not distribute to PO Boxes as our service focuses on direct, physical addresses. Our goal is to reach individuals and businesses at their physical locations to maximize engagement and response rates. If you have specific targeting needs, please discuss them with us, and we will work to find the best solution.

How are flyer bundles organized?

Flyers are pre-counted and bundled in manageable stacks. Do not split bundles unless instructed.

Can I distribute in apartment complexes?

Only if the instructions specifically permit access. Never enter restricted or locked buildings.

Do you provide distribution reports?

Yes, we provide detailed distribution reports that include GPS tracking data, maps of the distribution area, and confirmation of completed deliveries. These reports offer full transparency and allow you to verify that your flyers were distributed as planned. The reports can also include insights on distribution effectiveness and reach.

What are your packaging guidelines for hazardous materials

Shipping hazardous materials requires compliance with specific regulations and packaging guidelines. Contact our customer service team for detailed instructions on how to prepare and ship hazardous materials safely.

What happens if my phone dies during a gig?

Charge your device before beginning. If your phone dies mid-gig, your data may not be saved, and the drop could be invalid.

Can I choose specific neighborhoods for flyer distribution?

Yes, you can specify neighborhoods or areas for targeted distribution. We can help you identify the best locations based on your target audience and campaign objectives. By focusing on specific neighborhoods, you can ensure that your message reaches the most relevant recipients, maximizing your return on investment.

Can I bring pets during my shift?

No. To avoid complaints and ensure professionalism, pets are not allowed during flyer distribution.

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