How do I schedule a courier pickup

Scheduling a courier pickup is easy. You can do it online through our website, via our mobile app, or by calling our customer service. Simply provide the pickup location, time, and package details, and well take care of the rest.

What should I do if I receive a package that is not mine

If you receive a package that is not addressed to you, contact our customer service team immediately. We will arrange for the correct delivery and retrieve the misdelivered package.

Can you handle large volume flyer distributions?

Absolutely. We have the capacity and resources to manage both small and large volume flyer distributions. Whether you need to distribute thousands or tens of thousands of flyers, our team is equipped to handle your campaign with efficiency and precision.

Is putting flyers in mailboxes a federal offense?

It is against the law to tamper with mailboxes. This includes placing non-postage stamped mailers (flyers) inside mailboxes or hanging them on the outside is not permitted and can lead to a substantial fine for each offense. It is even possible that this could result in a federal investigation, as mailbox tampering is considered a federal crime.

How do I know where to distribute flyers?

Each gig provides a map, boundaries, and location instructions in the app. You must stick to the assigned area.

How do I contact customer service if I have issues or questions?

You can contact our customer service team via phone, email, or through our website contact form. Our team is here to assist you with any questions, concerns, or issues you may have. We strive to provide prompt and helpful support to ensure your satisfaction and the success of your flyer distribution campaign.

What are the benefits of using your flyer distribution service?

Benefits of using our flyer distribution service include targeted marketing, GPS tracking for transparency, professional design services, high distribution rates, and detailed reporting. Our comprehensive approach ensures that your flyers reach the right audience and generate the desired response, maximizing the effectiveness of your campaign.

Can I reject a gig after accepting it?

Yes, but it should be done at least 24 hours before the start time. Frequent cancellations may affect your profile.

Can I reschedule a flyer drop?

Yes. You can request a reschedule in the app up to 12 hours before the drop time. Approval depends on availability.

Will I be notified when flyers are shipped?

Yes. Youll receive a tracking link via email or in-app notification when your flyer package is shipped.

Can I bring pets during my shift?

No. To avoid complaints and ensure professionalism, pets are not allowed during flyer distribution.

What should I do if my package is delayed

If your package is delayed, please check the tracking information for updates. If further assistance is needed, contact our customer service team, and we will investigate the issue and provide a resolution.

Do you offer environmentally friendly printing options?

Yes, we offer eco-friendly printing options using recycled paper and soy-based inks. We are committed to sustainability and can provide environmentally conscious printing solutions that reduce your campaigns impact on the environment. Let us know if you prefer eco-friendly options, and we will tailor our services to meet your needs.

How do I update my delivery address for flyers?

Go to your profile in the app and edit your address. Make sure its accurate to avoid delays.

What if the recipient is not available at the time of delivery

If the recipient is not available, our courier will leave a delivery notice with instructions for rescheduling or picking up the package at a local depot. You can also request a specific delivery time or arrange for delivery to a secure location, such as a neighbor or a designated drop-off point.

What is the maximum weight and size for a package

The maximum weight and size limits vary depending on the service selected and destination. Generally, we can accommodate packages up to 70 kg (154 lbs) and dimensions up to 274 cm (108 inches) in combined length and girth. For larger shipments, please contact us for freight options.

Can I use public transportation?

Yes. You may use buses, subways, or rideshares to reach your drop area, but you are responsible for costs.

Can I request a delivery confirmation notification

Yes, you can request delivery confirmation notifications via email or SMS. This service provides real-time updates on the delivery status and confirms when your package has been delivered.

Are flyers ever digital?

Yes. Some campaigns include QR code posters or door tags. These still count as physical delivery and must be tracked.

How do you ensure that all flyers are distributed?

We use a combination of GPS tracking, field supervision, and regular quality checks to ensure that all flyers are distributed as planned. Our GPS tracking system allows us to monitor the distribution process, and we provide detailed reports to confirm completion. Additionally, our field supervisors conduct random spot checks to verify that flyers are being delivered correctly.

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Expert Offline Marketing Alta Sierra, CA

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