How do I handle returns and reverse logistics

We offer return shipping services and reverse logistics solutions to manage your returns efficiently. You can schedule return pickups and track the return process through our system. Contact us to set up a return management solution tailored to your needs.

What areas do you cover for flyer distribution?

We cover a wide range of areas, including urban, suburban, and rural locations across multiple cities and regions. We tailor our services to meet your specific needs and can provide distribution in targeted neighborhoods, business districts, and residential areas. Visit our locations page for available distribution areas.

What is the difference between express and standard shipping

Express shipping offers faster delivery times for urgent shipments, typically within the same day or next day, depending on the destination. Standard shipping provides more economical rates with longer delivery times, usually within 2-5 business days. Choose the service that best meets your needs and budget.

Do you offer temperature-controlled shipping

Yes, we provide temperature-controlled shipping options for items that require specific temperature conditions. This service is ideal for pharmaceuticals, perishable foods, and other sensitive items. Contact us for more details on this service.

What should I do if I receive a package that is not mine

If you receive a package that is not addressed to you, contact our customer service team immediately. We will arrange for the correct delivery and retrieve the misdelivered package.

What happens if some flyers are not distributed?

We provide detailed reports to ensure all flyers are distributed as planned. If any issues arise that prevent complete distribution, we will address them promptly and take corrective actions. This may include re-distribution or other measures to ensure your campaign reaches the intended audience. Our goal is to achieve full coverage and satisfaction.

Can I schedule my flyer distribution in advance?

Yes, you can schedule your flyer distribution in advance to align with your marketing plan and specific campaign dates. Advance scheduling allows for better planning and ensures that your flyers are distributed at the most effective times. Contact us to discuss your preferred timeline and schedule your distribution.

Are there any restrictions on where flyers can be distributed?

There are certain restrictions based on local regulations and community guidelines. We comply with all relevant laws to ensure legal and respectful distribution. For example, some areas may have restrictions on door-to-door solicitation or placing flyers on vehicles. Our team will advise you on any restrictions and help plan a distribution strategy that adheres to all guidelines.

Which is correct flyer or flier?

Flier and flyer are two versions of the same word that can refer to either a brochure or an individual who flies. These spellings are used in both British and American English, but flyer has become the more prevalent choice for all meanings.

Do you help with integration to my CRM?

Yes, we will work with your team to enable data transfer integrations to your CRM.

What should I do if my package is delayed

If your package is delayed, please check the tracking information for updates. If further assistance is needed, contact our customer service team, and we will investigate the issue and provide a resolution.

How long does delivery take

Delivery times vary based on the service selected. We offer express, same-day, next-day, and standard delivery options. International shipments may take longer due to customs processing. Please check our delivery time estimates for specific details.

How do I know how many flyers to distribute?

Our team can help you determine the optimal number of flyers to distribute based on your campaign goals, target audience, and geographic area. Factors to consider include the density of the target area, the desired reach, and your budget. We will provide recommendations to ensure your campaign is cost-effective and impactful.

How can I track my package

You can track your package in real-time using our online tracking system. Simply enter your tracking number on our website or app to see the current status and location of your shipment.

What payment methods do you accept?

We accept ACH payments and credit cards from qualifying businesses. Our goal is to provide flexible payment options to make the process convenient for you. If you have specific payment preferences or requirements, please let us know, and we will do our best to accommodate them.

Do you offer services for legal documents and confidential materials

Yes, we specialize in the secure handling and delivery of legal documents and confidential materials. Our couriers are trained in the secure transportation of sensitive documents, and we offer tracking and signature confirmation for added security.

Do you offer door-to-door distribution?

Yes, we offer door-to-door distribution to ensure your flyers reach their intended audience directly. Door-to-door distribution is highly effective for residential areas, allowing your flyers to be placed directly at the recipients home. This method increases the likelihood that your message will be seen and acted upon.

How do I prepare my package for shipment

Proper packaging is essential to ensure safe delivery. Use a sturdy box, appropriate cushioning materials, and secure all items inside. Seal the package with strong tape and label it clearly with the recipients address and your return address.

Do you offer custom flyer shapes?

Yes, we can create custom-shaped flyers to help your campaign stand out. Unique shapes can attract more attention and make your flyers more memorable. Our design and printing teams can work with you to develop a custom shape that complements your brand and message.

Can I ship perishable items

Yes, we offer services for shipping perishable items with special handling and expedited delivery options to ensure they arrive in good condition. Please contact us for specific guidelines on packaging and shipping perishable goods.