What happens if I miss a drop or have an issue?

Its important to communicate through the app. If something goes wrong, report it immediately to avoid penalties and ensure support can assist you.

Can I ship gifts and personal items

Yes, you can ship gifts and personal items using our courier service. Ensure that items are properly packaged and comply with shipping regulations. For international shipments, be aware of customs requirements and potential duties or taxes.

What areas do you cover for flyer distribution?

We cover a wide range of areas, including urban, suburban, and rural locations across multiple cities and regions. We tailor our services to meet your specific needs and can provide distribution in targeted neighborhoods, business districts, and residential areas. Visit our locations page for available distribution areas.

How many Flyers can you deliver per hour?

Our distributors deliver around 800-1000 leaflets per session, which is a manageable amount that makes each delivery trip productive without being too physically taxing.

Do you offer international shipping

Yes, we offer international shipping to many countries around the world. Our international services include customs clearance and tracking to ensure smooth and timely delivery.

What are the consequences of putting flyers in mailboxes?

According to the U.S. Code for crimes and criminal procedure, it is not allowed to place unstamped flyers in any mailbox. Section 1725 in Title 18 specifies that individuals who intentionally deposit mailable matter without postage in a designated letter box may be fined up to 5000.

What kind of flyers will I be distributing?

Flyers can be for local businesses, events, political campaigns, or promotions. Youll see the flyer type before accepting a gig.

What are your hours of operation

Our standard hours of operation are Monday to Friday, 8 AM to 6 PM. However, we also offer extended hours and weekend services for urgent deliveries. Please contact us to arrange a pickup or delivery outside of regular hours.

How do I know where to distribute flyers?

Each gig provides a map, boundaries, and location instructions in the app. You must stick to the assigned area.

How do I track my flyer drops?

Flyertap uses GPS tracking. Youll use the app to check in, log drops, and upload photos as proof of delivery.

Do you offer package insurance

Yes, we offer optional insurance coverage for your packages. This provides peace of mind knowing that your shipment is protected against loss or damage. Please inquire about insurance options when scheduling your shipment.

Is it OK to put flyers in peoples mailboxes?

It is unlawful to place flyers in mailboxes and newspaper boxes without paying for postage and sending them through USPS. Moreover, some areas have regulations against door-to-door solicitation, which means that you cannot distribute your flyers by going door-to-door.

How do customs duties and taxes work for international shipments

Customs duties and taxes are determined by the destination country and are the responsibility of the recipient. We assist with customs documentation to ensure compliance and smooth processing.

What happens if my phone dies during a gig?

Charge your device before beginning. If your phone dies mid-gig, your data may not be saved, and the drop could be invalid.

What should I do if I receive a package that is not mine

If you receive a package that is not addressed to you, contact our customer service team immediately. We will arrange for the correct delivery and retrieve the misdelivered package.

Do I need to print the flyers myself?

No. Flyers are shipped to your provided address or picked up from a local drop point.

Can I schedule my flyer distribution in advance?

Yes, you can schedule your flyer distribution in advance to align with your marketing plan and specific campaign dates. Advance scheduling allows for better planning and ensures that your flyers are distributed at the most effective times. Contact us to discuss your preferred timeline and schedule your distribution.

Can I use a bike or scooter instead of walking?

Yes, bikes and scooters are allowed if they help complete the drop efficiently, as long as you follow safety guidelines.

Can you distribute flyers during special events or holidays?

Yes, distributing flyers during special events or holidays can be highly effective, and we can accommodate such requests. Special events and holidays often see increased foot traffic and engagement, making them ideal times for flyer distribution. Contact us to schedule your distribution around these key dates and maximize your campaigns impact.

How do I set up a business account with your courier service

Setting up a business account is simple. Contact our sales team or fill out the online application form on our website. A representative will assist you with the setup process, discuss your shipping needs, and explain the benefits of having a business account.

Sales and Support 9AM-5PM PST +1 (888) 855-1425

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Expert Offline Marketing Reliez Valley, CA

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